the smart solution for Lakeland jobs

Seasonal Customer Service Representative

Company: Sykes Enterprises
Location: Lakeland
Posted on: October 11, 2018

Job Description:

SYKES is now hiring seasonal Customer Service Representatives.

The work assignment runs now through 12/31/18. You will have an opportunity to transition to a Regular CSR role in the same business line January 1, 2019. We can be flexible with your schedule and can offer both full time or part time.

You will earn $11.50/hr after paid training, plus incentives based on performance and possible overtime opportunities.

As a Customer Service Representative you will help people find answers to their questions about their service plan and assist with online account information or set up. You will be the conduit between the client and the business we support, ensuring that people are experiencing stellar customer support and having positive customer experiences.
Education requirements --- High school diploma or equivalent, or current student status (must be a minimum of 18 years old on start date).
--- Post high school education preferred. Experience requirements --- Minimum 6 months of experience in customer support preferred.
Qualifications --- Understanding of troubleshooting processes, basic computer technology, and tools preferred.
--- Must participate in a LEAP Behavioral Assessment. You will need to be able to pass this assessment prior to your first day of employment.
--- Must have a friendly demeanor.
Responsibilities --- Adopt and practice SYKES policies on ethics and integrity.
-----Receive inbound calls from users regarding customer service type request.
-----Listen to client concerns or problems and offer the solution and steps to resolve them.
-----Maintain proficiency in programs, products, and/or platforms assigned.
--- Maintain pertinent paperwork and records through data entry regarding your conversations.
--- Reach out to your co-workers to research problems and find solutions.
--- Talk professionally with team manager, team members, and other teams regarding problems, solutions, and trends.
--- Responsible for meeting established individual and team performance targets, which may include customer service, productivity, and quality standards.
Skills --- Outstanding oral and written communication and interpersonal skills.
--- Strong computer skills.
--- Strong evaluation and analysis skills.
--- Must have excellent attention to details.
Work hours --- Full-time or part-time with some flexibility to set a schedule between 8am-Midnight, Monday-Sunday.

Are you ready to join a global team of more than 55,000 amazing SYKES team members who focus on serving and helping our customers and each other?

Apply today-we have rolling training classes! This is your first step in creating what could be your lifelong career, or maybe this is a step in your journey for the next few years. Either way, you will gain valuable skills and work experience at SYKES that will help you become a better and more talented professional.

Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an Equal Employment Opportunity.

Keywords: Sykes Enterprises, Lakeland , Seasonal Customer Service Representative, Sales , Lakeland, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Guest Service Representative - The St. Regis San Francisco (18002KZB)
Description: Heres To Your Journey with Luxury The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened (more...)
Company: Marriott International
Location: Lakeland
Posted on: 10/15/2018

Guest Service Representative - Tampa Marriott Waterside Hotel & Marina - (18002R7O)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Brandon
Posted on: 10/15/2018

Reservation Sales Agent, Disney Reservation Center (Tampa, FL)
Description: Reservation Sales Agent, Disney Reservation Center Tampa, FL It takes people to make the dream a reality. Walt was on to something when he said that, and it continues to ring true today. No matter the (more...)
Company: Disney
Location: Tampa
Posted on: 10/15/2018

Sales Representative - Home Security Sales - Full Training
Description: ul li Overview Join DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has an immediate opening for a Sales Representative in our Lakeland Office to help (more...)
Location: Lakeland
Posted on: 10/15/2018

Enterprise Sales Development Representative
Description: Category : Sales br br Location/City : FL - Tampa br br Job Type : Permanent br br Enterprise Sales Development RepresentativeThis person will be supporting our outside sales team Enterprise (more...)
Company: ReliaQuest
Location: Tampa
Posted on: 10/15/2018

Healthcare Customer Service Rep
Description: National Health Plan Company looking for bright, intelligent people to work independently as Customer Service Reps. If
Company: Ameriplan
Location: Clearwater
Posted on: 10/15/2018

AVON Independent Sales Representative (Part-Time) (Bradenton,FL)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Bradenton
Posted on: 10/17/2018

Sales Associates - Part-Time
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Saint Petersburg
Posted on: 10/15/2018

Store Counter Sales
Description: Job Description:Our Store Counter Sales team members are knowledgeable and energetic with a passion
Company: O'Reilly Auto Parts
Location: North Port
Posted on: 10/15/2018

Seasonal Partner Services Representative (Remote)
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Deltona
Posted on: 10/17/2018

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Lakeland RSS job feeds