Customer Service Representative - Lakeland

Company: GEICO
Location: Lakeland
Posted on: November 24, 2022

Job Description:

Bilingual (English/Spanish) Customer Service Representative - Lakeland, FL
Salary: $18.16 per hour / $36,592 annually
Salary with a 4-year degree: $20.16 per hour / $40,622 annually
+10% Bilingual Skill Differential!

When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Bilingual Customer Service Representatives for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.

Avanza profesionalmente con una compa----a que valora la diversidad y la inclusi--n.

Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Ventas tienen el desaf--o constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compa----a. Adem--s, GEICO favorece la cultura de "ascensos dentro de la empresa", as-- que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.

Si disfrutas trabajar en un ambiente acelerado y competitivo y te apasionan las ventas, esta es tu oportunidad de ser parte de un equipo excepcional.

Benefits:
At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO's competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program * that includes:
Premier Medical, Dental, and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan
Tuition Assistance including Direct Billing and Reimbursement payment plan options
Paid Training, Licensures, and Certificates

Salary:
Salary: $18.16 per hour / $36,592 annually
Salary with a 4-year degree: $20.16 per hour / $40,622 annually

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!

Qualifications & Skills:
Excellent verbal and written communication skills in English and Spanish
Outstanding customer service skills and/or experience
Solid computer, grammar and multi-tasking skills
Ability to work comfortably in a fast-paced, high-volume call center environment

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruiting, developing, and retaining the most talented individuals to further grow our team.

*Benefits may be different by location. - Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

Keywords: GEICO, Lakeland , Customer Service Representative - Lakeland, Sales , Lakeland, Florida