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Customer Service Representative

Company: Nesco Resource
Location: Dundee
Posted on: January 15, 2022

Job Description:

Customer Service Representative Our client is seeking team members that are motivated, hardworking, and results oriented. They believe their success comes from sharing the vision with the team and providing a way to make the vision reality. They foster an environment that creates a healthy, cohesive team with open, respectful communication. ESSENTIAL JOB FUNCTIONS:

  • Customer Service
    • Support for Outside Sales
      • Display Proposals
      • Job Quotes
      • General Inquiries
      • Order Updates
      • Customer Inquiries Pricing / Inventory
      • Technical Support
      • CRM / SalesPad
        • Update Records Daily
        • Add Leads to CRM
        • Pull Queries as Needed
          • Special Projects as Needed
            • Backup Duties for Customer Service Team EDUCATION AND EXPERIENCE REQUIRED:
              • Minimum of 1-3 years' experience in a similar position.
              • An Associate Degree is preferred but not required.
              • Ability to multi-task and handle a high volume of incoming calls and email.
              • Must be able to prioritize workload in an organized fashion.
              • Detail oriented, professional attitude, reliable.
              • Ability to communicate effectively verbally and in writing.
              • Ability to interact with customers, employees, and vendors in a professional manner.
              • Ability to work independently with emphasis on accuracy and timeliness.
              • Proficiency in Office 365 to include Outlook, Excel, and Teams. Great work-life balance, hours are Monday thru Friday, 8:00 am 5:00 pm Drug Free and Smoke Free Workplace Medical / Dental / Vision / Life / LTD Insurance PTO Paid Time Off Paid Holidays Retirement Plan Tuition Reimbursement Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, Lakeland , Customer Service Representative, Sales , Dundee, Florida

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