Sales & Service Representative

Company: Wabtec Corporation
Location: Lakeland
Posted on: February 20, 2021

Job Description:

This is a remote role, preference is for candidate to reside in FloridaSummary: Meet or exceed customer needs while fulfilling the sales goals of Vapor/Ricon within a multi-state regional area. Responsible for sales/service activities and service calls for OEM's and end users within region.Essential Duties and Responsibilities include the following. Other duties may be assigned. * Evaluate customer needs; recommend products and services and coordinate resolution of issues with the technical engineering staff of customers.* Applicant will responsible for maintaining and servicing several OEMs in the region including training and account management.* Support daily activities at assigned OEMs to ensure product installation quality expectations are met* Responsible to promote, sell, and secure new business while maintaining and managing existing accounts.* Provide training for OEMs and End Users at assigned accounts* Perform field sales and service to bus customers and some commercial customers in area served.* Develop new business opportunities with customers served while ensuring Vapor/Ricon specifications are written in current and future orders for bid.* Provide accurate sales forecast and market data to Regional Manager.* Fulfill market potential of customers through Vapor/Ricon product line acceptance.* Work with end users in the development of final specifications.* Demonstrate products and services and assist others in selection of those best suited to their needs.* Coordinate delivery dates and service obligations.* Responsible to OEM and others to develop existing and new applications.* Demonstrates products and services; assist others in selection of products and services best suited to their needs.* Responsible for the timely submission and accuracy of key performance reports detailing activities, sales volume, build schedules, expenses etc.* Responsible within group to make the Service Department a profit center.* Position may require up to 80% travel to customer, sister companies, Trade shows and to Vapor (Chicago) and Ricon (San Fernando).Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Progressive track record in technical sales* Demonstrated competency in managing contracts and OEM customers.* Ability to negotiate WIN/WIN agreements.* Organized and detailed with a hands-on approach to serving customer needs.* Ability to resolve technical issues/applications through the use of blueprints and/or wiring diagrams.* Able to judge and react positively to a wide variety of customers and their needs.* Strong mechanical aptitude and ability to communicate unique selling points to a broad audience including Engineering, Operations, Maintenance and Safety professional because of the custom engineered product offerings.Education/Experience:Bachelor of Science (B. S.) Engineering, Bachelor of Administration (B.A.) degree, or equivalent experience in a sales/service role in fleet transportation equipment or similar area.Relocation assistance is not providedThis position cannot be performed in Colorado

Keywords: Wabtec Corporation, Lakeland , Sales & Service Representative, Sales , Lakeland, Florida