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IT Support Technician - Military Veterans

Company: Amazon
Location: Lakeland
Posted on: February 14, 2019

Job Description:

About Employer We actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment. - Jeff BezosAt Employer, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers influencing change across the globe. We believe a career change from the military to a civilian role at Employer is a natural transition because of the robust programs Employer offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support. Summary Description:The IT Support Technician is a member of a Global IT organization responsible for all Employer Fulfillment. Our team approaches work as seeing no job as too small and no challenge as too big! They will be supporting centers across this network with daily projects and activities as directed. All IT Support Technician positions will be on a rotation shift schedule between days and nights. The position will also require supporting of multiple buildings around the area as well as potentially supporting customers remotely. This position reports directly to the IT manager for the Fulfillment Center. Responsibilities include: Allocation and maintenance of IT equipment throughout the Fulfillment Center Managing multiple customer requests simultaneously, including troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. Responsible for the RMA and repair process for all devices under warranty. Participate in learning new technologies and career development opportunities as presented in an effort to progress to higher level positions within the IT network. Knowledgeable of set up and installation of computer and networking equipment. Experience maintaining laser printers Experience in Microsoft Office applications as well as Windows Operating Systems, Linux, or Cisco High school diploma or equivalent Authorization to work in the U. S. without sponsorship The ability to move up 50lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation

Keywords: Amazon, Lakeland , IT Support Technician - Military Veterans, Professions , Lakeland, Florida

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