Biomedical Equipment Technician ($5,000 Sign On Bonus!!! :)
Company: Avantor
Location: Lakeland
Posted on: January 26, 2023
Job Description:
Job SummaryWorks independently with general supervision,
accountable for providing technical support to Avantor's global
customer and sales organizations. Interacts with internal resources
to research and communicate technical information to customers
pertaining to Avantor's clinical trial, pharmaceutical and
laboratory product offerings.
Also responsible for developing and maintaining technical documents
as well as updating the on-line technical knowledge
base and products/customers databases.The IV Infusion & Medical
Device Equipment Engineer is based in our In-House Engineering
(IHE) Service Center in Lakeland, Florida. It supports distribution
for North America, South America and Canada. This role is required
to inspect, troubleshoot, support, repair, calibrate, evaluate, and
verify the performance of complex and diverse range of biomedical
infusion pumps (primary), medical devices (primary), laboratory and
pharmaceutical (secondary) product offering. MAJOR JOB DUTIES AND
RESPONSIBILITIES
- Carry out day-to-day: Performance Assurance / Quality Control
(PA / QC) inspections, scheduled maintenance, electrical safety
testing (IEC60601-1 / IEC 62353 / AAMI/IEC/EN), operational
verification procedures (OVP), repair and/or calibrate complex and
intricate biomedical (medical devices), laboratory and
pharmaceutical products
- Inform management / other stakeholders of the status of
repairs, scheduled inspections, unusual situations and any customer
concerns
- Work with, direct and document the activities of subcontractors
/ outside services whilst working on-site in Lakeland FL
- Maintain expertise through ongoing training and education.
Also, must be willing to travel for training opportunities
domestically and internationally
- Responsible for ensuring all service documentation is
completed, timely and accurately by maintaining the accuracy and
integrity of the company ERP system to include the following:
inventory, service history, documented results and relevant
transactions
- Responds to Medical Equipment Recalls and Alerts as directed by
GSM & Corporate QA
- Assists with special projects as assigned
- Will assist in training of new IHE trainees and
apprenticesACCOUNT RELATIONSHIP
- Build and maintain internal and external customer
relationships
- Adheres to Mission, Vision, and Values of our organization
- Provide a positive representation of Avantor Services by
integrating core values into job performanceTECHNICAL SUPPORT
- Research technical documents, reviews product specification and
utilizes resources such as technical monographs, company R&D
experts, in-house databases, and personal technical background to
communicate information to internal & external IHE customers
- Triages and resolves internal / external customers' technical
issues related to quality, applications, products, and delivery
systems
- Participates in designing/improving information collection and
archiving processes with other departments including but not
limited to Marketing, Sales, and Quality Assurance
- Participates as part of cross functional team associated with
the customer intimacy programs; responsibilities may include
project management, data collection and review, hosting and
participating in recurring meetings, and issuing meeting
minutes
- Performs other duties as assigned with or without
accommodation
- Responds to customers' complex technical inquiries (via
telephone, email, and live chat) pertaining to the company's
product lines
- Responsible for cleaning and disinfecting routine, cleans,
sanitizes and maintains records associated with each serialized
equipment record to abide by all regulations
- Assists with IHE inventory receipts and inventory
countsQUALIFICATIONS (Education/Training, Experience and
Certifications)
- Associates degree in Biomedical technology or electronics
- Minimum of three (3) years technical services, engineering,
quality experience required
- Preferable: CBET certification; A+ certification
- Project management experience is highly preferred
- Experience & certification in the following product area is
highly desired:
- Infusion systems (ambulatory, syringe & volumetric infusion
pumps)KNOWLEDGE SKILLS AND ABILITIES
- Demonstrated competency in the use of all applicable test
equipment and tools required to perform the following duties for
these equipment types (but not limited to): infusion systems
(ambulatory, syringe and volumetric infusion pumps), patient
monitoring equipment, diagnostic EKG's, ambulatory EKG's, holter
and stress systems, ophthalmic equipment, centrifuges,
refrigeration equipment, point of care (POC) devices and hematology
analyzers.
- Knowledge of a wide range of sciences including, but not
limited to, electronics (analog and digital), computer
science/networking, mechanical engineering design
- Demonstrated ability to manage multiple priorities in a
fast-paced environment while keeping customers' needs in mind
- Results-oriented, energetic, self-motivated, and a dedicated
team player
- Proven problem solving and leadership skills
- Exhibits initiative, attention to details and follow
through
- Ability to learn industry regulations and Avantor's proprietary
systems
- Committed to the highest standards of customers satisfaction
and providing the ultimate customer experience
- Excellent knowledge of Microsoft Office Suite; experience
working with other computer applications (such as databases) with
an aptitude to further develop technical skills preferred
- Excellent verbal, written skills in addition to presentation
and interpersonal communication skillsDISCLAIMER:
The above statements are intended to describe the general nature
and level of work being performed by employees assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required
of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.EEO
Statement:We are an Equal Employment/Affirmative Action employer.
We do not discriminate in hiring on the basis of sex, gender
identity, sexual orientation, race, color, religious creed,
national origin, physical or mental disability, protected Veteran
status, or any other characteristic protected by federal,
state/province, or local law. If you need a reasonable
accommodation for any part of the employment process, please
contact us by email at recruiting@avantorsciences.com and let us
know the nature of your request and your contact information.
Requests for accommodation will be considered on a case-by-case
basis. Please note that only inquiries concerning a request for
reasonable accommodation will be responded to from this email
address.For more information about equal employment opportunity
protections, please view the Equal Employment Opportunity is THE
LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency
Non-Discrimination Provision using the links below.EEO is the
LawOFCCP EEO SupplementPAY TRANSPARENCY NONDISCRIMINATION
PROVISION3rd Party Non-Solicitation Policy:By submitting candidates
without having been formally assigned on and contracted for a
specific job requisition by Avantor, or by failing to comply with
the Avantor recruitment process, you forfeit any fee on the
submitted candidates, regardless of your usual terms and
conditions. Avantor works with a preferred supplier list and will
take the initiative to engage with recruitment agencies based on
its needs and will not be accepting any form of solicitation.
Keywords: Avantor, Lakeland , Biomedical Equipment Technician ($5,000 Sign On Bonus!!! :), Professions , Lakeland, Florida
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