Production Manager - RESTORATION INDUSTRY
Company: SERVPRO of NE Hillsborough County / Plant City
Posted on: August 5, 2022
Job DescriptionThe production manager oversees all aspects of
assigned restoration projects and assigned production crews. Their
responsibilities are centered around customer satisfaction, revenue
growth, profit growth, management development, and staff
development. This front-line management position leads their team
to operational excellence.Primary Responsibilities: 1. Manage the
customer experience and overall customer satisfaction.2. Manage the
client experience and overall client satisfaction.3. Provide
priority response to potential customers.4. Develop scope of work
for projects and review estimates.5. Negotiate customer and/or
client approval of project scope and estimate.6. Schedule crews and
resources to provide service on active projects.7. Coordinate and
oversee the production of services with crews and subcontractors.8.
Document and/or review job file to support the services provided.9.
Maintain communication with internal and external stakeholders. 10.
Manage production expenses.11. Manage equipment and materials
(assets). 12. Follow and oversee safe work practices and adherence
to safety and risk management guidelines at all times.
1. Train production personnel. 2. Recruit production personnel. 3.
Manage production personnel. 4. Continued development of leadership
and management skills, as well as restoration expertise.5. Other
tasks/duties as required by employer.
Necessary Experience and Skill Set:
· Minimum 3 years of experience in operations.· Minimum 1 year
management and/or supervisory experience.· Strong interpersonal
skills, leadership skills, and management skills.· Strong
communication skills, oral and written.· Experience in cleaning,
restoration, or construction preferred.
Formal Education/Training:· Minimum of high school diploma or
equivalent; associates degree or bachelor's degree strongly
preferred.· Current industry certifications strongly preferred.
Physical and Work Environment Requirements: This is a management
position occasionally working in an office environment; however,
frequent field visits and field management will require jobsite
activities. Occasional jobsite activities may involve lifting 50
pounds independently, occasionally lifting up to 100 pounds with
assistance, walking and standing for long periods of time, driving,
sitting, climbing ladders, utilizing scaffolding or lifts,
pushing/pulling/lifting/carrying objects, working around chemicals,
and working overhead.
While performing occasional jobsite duties, the employee may be
exposed to fumes or airborne particles. The employee is
occasionally exposed to a variety of extreme conditions such as
heat, noxious odors, etc. The noise level in the work environment
and jobsites may be loud. The employee will be required to
occasionally wear a respirator for their safety.
Normal Working Hours, Additional Working Hours and Travel
This is a full-time position working 8:00 a.m. – 5:00 p..m, Monday
– Friday, 45 hours per week. This position frequently requires long
hours (beyond 8 hours a day), including evenings and weekends, as
needed. Travel is required and is primarily local. However, some
out-of-area and overnight travel may be expected.All employees of a
SERVPRO® Franchise are hired by, employed by, and under the sole
supervision and control of an independently owned and operated
SERVPRO® Franchise. SERVPRO® Franchise employees are not employed
by, jointly employed by, agents of, or under the supervision or
control of Servpro Franchisor, LLC, in any manner whatsoever.
Keywords: SERVPRO of NE Hillsborough County / Plant City, Lakeland , Production Manager - RESTORATION INDUSTRY, Professions , Lakeland, Florida
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