Shop Service Technician I - CAT Rental Store
Company: Ring Power
Location: Lakeland
Posted on: June 24, 2022
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Job Description:
Primary Job RoleConducts all assigned work in a safe manner,
adhering to all applicable safety, environmental and contamination
control policies, procedures and regulations. Wears proper personal
protective equipment.Attends and successfully completes required
technician training classes.Maintains necessary set of tools
required for job performance to diagnose, disassemble and assemble
components to manufacturer's specifications.Diagnose and perform
designated repairs on customer or company owned equipment
including, but not limited to, mechanical, electrical, hydraulic
troubleshooting, maintenance and repairs.Works in a neat and
orderly fashion, constantly looking for ways of improving the
methods of work, work area, and safety standards.Inspects
components to insure maximum parts are being reused to control
repair costs. Completes required documentation utilizing
appropriate software to document repairs performed on equipment,
and accounting for repair times.Monitors job expenses versus repair
estimates and ensures that the supervisor is aware of any cost over
run, prior to the job being completed.Approaches work in a positive
manner, maintains conduct that is supportive of the work Team and
sets the standard for others to follow. Contributes to Team efforts
by accomplishing tasks on time while maintaining safety and quality
expectations. Trains and/or mentors others in department. Assumes
Supervisors positon temporarily, as necessary.Performs other duties
as assigned.Essential Job CompetenciesSafety: fully supports,
encourages and follows safe work behavior, and considers safety of
paramount importance in the workplace.Job Specific Skills:
Demonstrates the required depth and mastery of knowledge and skill
associated with the job as identified in the Learning Management
System (LMS) and other applicable sources. Demonstrates the
effective application of the job specific knowledge, skills and
ability required to resolve job related challenges in the
workplace. Refer to job specific training requirements for the job
identified in the LMS.Communication: Uses active listening skills,
conveying information with the appropriate medium that is clear and
easily understood. Uses feedback to verify effective and accurate
communication has occurred. Ensures that others having a need to
know are kept informed about developments, progress, problems and
plans through consistent, effective communication. Avoids
surprises.Information Gathering: Checks all appropriate sources in
identifying the information needed for analysis and decision
making. Uses skillful methods in obtaining high quality relevant
information. Checks work to ensure accuracy and completeness.
Compares observations or finished work to what is expected to find
inconsistencies. Clearly documents sources, and organizes the
information according to the research needs.Takes Initiative: Takes
appropriate action to resolve issues without requiring direction.
Seeks out others involved in a situation to learn their
perspectives. Makes difficult decisions in a timely manner. Is
willing to make decisions in difficult or ambiguous situations,
when time is critical. Assertive in a group when it is necessary to
facilitate change, overcome an impasse, face issues, or ensure that
decisions are made.Results Oriented: Has a strong sense of urgency
and commitment to achieve desired results in the face of obstacles
and frustrations. Remains focused, does not get bogged down in
unnecessary detail. Identifies and utilizes the most efficient
methods to successfully achieve tasks on time despite unforeseen
events. Driven, maintains a sense of urgency and adjusts schedules
as needed to achieve without sacrificing quality of
work.Adaptability: Adapts to changing business needs, conditions,
and work responsibilities. Adapts approach, goals, and methods to
achieve solutions and results in dynamic situations. Recovers
quickly from setbacks, and finds alternative ways to reach goals or
targets. Open to different and new ways of doing things; willing to
modify one's preferred way of doing things.Credibility:
Demonstrated concern to be responsible, reliable, and trustworthy.
Maintains commitments. Respects the confidentiality of information
or concerns shared by others. Is honest and forthright with people.
Takes personal responsibility for the quality and timeliness of
work. Punctual, follows instructions, policies, and
procedures.Personal Development: Takes responsibility for personal
learning and development by acquiring and refining technical and
professional skills needed in job related areas. Obtains
developmental opportunities proactively. Actively seeks and
embraces growth opportunities.In 1962, Ring Power Corporation
became a full-line Caterpillar dealer in North Florida, and later
expanded its authorized territory to include Central Florida.Today,
Ring Power Corporate headquarters in St. Augustine oversees the
operations of 18 branch locations throughout the state of Florida,
including large regional facilities in Tampa and Orlando and crane
and forklift sales and service facilities in Pompano and Miami.
Ring Power also has eight facilities outside of Florida - Rhode
Island, New Jersey, the Carolinas, Georgia, Texas and California -
to serve the needs of other specialized industries and
customers.Ring Power Corporation has become one of the largest
Caterpillar dealers in the Southeastern United States through
dedication to the mission of customer service. In order to preserve
the 'Customers First' reputation that Ring Power was built on, we
continually train our employees and work closely with our customers
to assure complete satisfaction, especially after the
sale.Currently, more than 2,000 employees at 26 locations
throughout Florida and the United States work hard to provide the
highest quality construction equipment, backed by responsive,
professional service and support at every level.Education and
ExperienceFormal Education High School diploma or GEDExperience 5-6
yearsRequired / CredentialsCompleted all required training
curriculum to be designated a Tech I.Able to easily and effectively
comprehend written material and communicate orally and in writing
with employees and customers.Not Required but Highly Desired
CriteriaProficient in the use of a computer, Microsoft Office
products and relevant Dealer software programs.Successfully
completed relevant specialized equipment technical courses.Updating
of Knowledge Job requirements frequently change requiring
re-training once or more per year.Responsibility for Change,
Innovation, Overall Improvement, and/or Effectiveness Problem
Solving Job requires complex problem solving skills in a dynamic
environment. Independent research and analysis are routinely
required to develop appropriate solutions. Awareness and
intervention is expected to prevent problems from
occurring.Creativity Job requires creativity as part of carrying
out daily activities. New approaches are encouraged.Autonomy Job is
not normally monitored, but overall objectives are clearly defined.
Use of discretion in how the work is done, setting priorities and
decision making is encouraged. More emphasis is placed on achieving
the desired outcome, not on controlling the process.Working
Environment Stress Load Occasional exposure to these stresses (less
than 20% of the time).Workload Fluctuation Job frequently involves
changes in priorities, complexity and/or quantity of work.Work
Schedule Work is scheduled during regular business hours with
frequent requirements to work nights, holidays and
weekends.Organizational Impact A person's performance in this job
has considerable immediate impact on expense, efficiencies or
achievement of overall department objectives.Supervisory
Responsibility Job has no subordinates / no supervisory
responsibility (may work independently or as a member of a
team)Physical Demands - 'NA': Not Applicable - 'O': Occasionally -
(up to 3 hours/day) - 'F': Frequently - (3-6 hours/day) - 'C':
Constantly - (6-8 hours/day)F: Climbing O: Balancing O: Stooping F:
Kneeling F: Crouching F: Crawling F: Reaching C: Standing F:
Sitting F: Walking O: Feeling F: Fingering F: Grasping F:
Repetitive Motion C: Talking C: Hearing F: Pushing - Up to 25 lbs.
F: Pulling - Up to 25 lbs. F: Lifting - Up to 25 lbs. O: Pushing -
26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O:
Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over
50 lbs. Environmental Conditions - 'NA': Not Applicable - 'O':
Occasionally - (up to 3 hours/day) - 'F': Frequently - (3-6
hours/day) - 'C': Constantly - (6-8 hours/day)C: Inside conditions:
Protection from weather but not necessarily from temperature
change. O: Outside environmental conditions: No effective
protection from weather. O: Extreme cold: Temperatures below 32
degrees for periods of more than one hour. F: Extreme heat:
Temperatures above 100 degrees for periods of more than one hour.
F: Noise: sufficient noise to cause the worker to shout to be heard
above the ambient noise level F: Vibration: Exposure to oscillating
movements of the extremities of whole body. F: Hazards: Includes a
variety of physical conditions (i.e. proximity to moving mechanical
parts, electrical current, working in high places, exposure to heat
and/or chemicals. F: Atmospheric conditions: One or more of the
following conditions that affect the respiratory system or the
skin: Fumes, odors, dust, mists, gases or poor ventilation. F:
Oils: There is air and/or skin exposure to oils and other cutting
fluids. O: Air particulates / contaminants: the worker is required
to wear respirator.RING POWER CORPORATION, INC. IS AN EQUAL
OPPORTUNITY EMPLOYER
Keywords: Ring Power, Lakeland , Shop Service Technician I - CAT Rental Store, Professions , Lakeland, Florida
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