Inside Plant (ISP) Engineer I
Posted on: May 13, 2022
Assist ISP personnel with troubleshooting, support and maintenance
of network elements and connections required to support Charter's
revenue generating networks. Work to provide enterprise-wide tiered
support on converged distribution and access network elements and
connections as needed. May provide support for moderate services
and other products.
DUTIES AND RESPONSIBILITIES Responsible for the delivery of high
quality off-air, satellite, microwave, and digital transport
programming up to the outside plant (point of demarcation from ISP
facilities) utilizing, maintaining and installing a variety of
optical and electrical interfaces including but not limited to
coaxial cable, microwave, fiber optic transmission, CAT 6 to name a
few typical technologies. This includes the installation,
construction, operation and break-fix remediation, with root cause
analysis of all equipment associated with the Headend (HE),
Transact HE and facility Technical Quality Assurance (TQA)
inspections; Ensure all cabling, equipment installation, power and
cooling is in compliance with corporate TQA standards. Implement
approved methods of procedure.
Troubleshoot communication architectures, topologies, hardware,
software, transmission and signaling links and protocols.
Setup and operate legacy headend equipment including but not
limited to signal processors, modulators, demodulators, IRD's and
Responsible to analog and digital channel level measurement and
quality testing along with periodically testing of equipment and
quality of signal throughout the network.
Install, maintain, and perform testing and required documentation
of emergency alert systems.
Implement and properly document with guidance all required Charter
Engineering and FCC mandated PoP testing.
Maintain required logs, records and other documentation in
compliance with company and FCC (Federal Communications Commission)
Support and maintain protocol compatibility standards, develops and
implements network enhancements.
Work on projects / systems / issues of moderate to medium
complexity surrounding network planning, configuration and
Work on one or more projects as a project team member, occasionally
as a project team lead.
Actively and consistently support all efforts to simplify and
enhance the customer experience.
Execute network problem resolution and all required HE Proof of
Performance Tests as needed. Also perform all daily, weekly,
monthly and quarterly testing and logging as outlined by ISP
Preforms other duties requested by manager
BASIC / MINIMUM QUALIFICATIONS Bachelor's degree in Computer
Science, Engineering or related field, and/or equivalent work
Minimum four (4) years Headend Technician or electronics / network
Must possess and maintain a valid Driver's License and safe driving
Must be able to work the following schedule: Monday thru Friday,
8AM - 5PM
ADDITIONAL JOB QUALIFICATIONS Valid Certifications from the Society
of Cable Telecommunication Engineers (SCTE) BTS (Broadband
Transport Specialist) & BDS (Broadband Distribution
Advanced knowledge of RF and IP technologies, HFC design, as well
as optical test equipment (such as OTDR, Optical Spectrum Analyzer,
Fiber Light Identifier, Optical Fiber Scope and Optical Power
Fundamental knowledge of Video Networking, IP and DOCSIS.
Expertise to differentiate between different sizes and colors of
wires and to make cable connections in tight spaces by bending,
reaching, twisting as well as work with small components and wires
to make cable connections.
Capability to safely use weight-bearing equipment (such as ladders)
within the maximum limitations of that equipment).
Competency to accurately measure distances, using tapes or other
measuring devices and to read general system layouts from blue
prints and system maps.
Ability to lift up to 50 lbs.
WORKING CONDITIONS Work in a 24x7, fast paced environment; work
indoors in confined space, poorly ventilated areas.
Proficiency to walk over all types of terrain in all kinds of
weather while carrying tools and equipment, including ladders and
fully loaded tool belts
Capable to perform duties from high places (roofs); ability to work
while standing 50-70% of the time; work and travel in inclement
weather; work performed near power facilities and electricity.
EIP320-ISP 311007 311007BR
Keywords: SPECTRUM, Lakeland , Inside Plant (ISP) Engineer I, Professions , Auburndale, Florida
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