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Receptionist - Plant City Center

Company: Conviva Care Solutions
Location: Plant City
Posted on: November 19, 2021

Job Description:


Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.


Conviva is seeking a candidate to join our Team as a Receptionist who has experience working in a medical office and with managed care. Candidate must have excellent communication skills, be a team player, able to multi-task, and be very organized. If you possess these skills and are interested, we look forward to speaking with you.

Center Address: 228 W. Alexander St, Plant City, FL 33563

Job Functions

  • Welcomes patients and visitors
  • Comforts and assists patients, answering patients' questions
  • Maintains the reception area
  • Helps patients in distress by responding to emergencies
  • Appointment scheduling
  • Verification of insurances
  • Collecting patient charges

    • 1 years of experience working in a healthcare setting
    • Bilingual English/Spanish
    • Excellent customer service and phone etiquette.
    • Knowledge of MS Office (Word, Excel, Outlook, Access)

      Working hours: Monday to Friday 8AM-5PM

      Additional Information
      • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
      • We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve. This job must be in the office and requires close personal interaction with patients. You will not be able to social distance.
      • If progressed to offer, you will be required to provide proof of full vaccination where allowed by law. Medical and religious exemptions will be considered on a case-by-case basis


        Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.

        Interview Format

        As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

        If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews

        Scheduled Weekly Hours


Keywords: Conviva Care Solutions, Lakeland , Receptionist - Plant City Center, Professions , Plant City, Florida

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