Commercial Fleet Technician - Master Technician
Company: Monro, Inc.
Location: Dundee
Posted on: February 21, 2021
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Job Description:
Company DescriptionMonro, Inc.Monro, Inc. is one of the nation's
largest auto service companies and major tire retailer. We own and
operate more than 1,200 stores in 32 states and our stock trades on
the Nasdaq (MNRO). The Monro family of brands includes some the
most recognizable names in the industry-Monro Auto Service and Tire
Centers, Mr. Tire, Tire Choice, amongst many more regional chains.
Our dominance is driven by teammates who strive to provide a
five-star experience and deliver consistent value to our guests and
shareholders. At Monro, we understand that a 5-star guest
experience begins with a 5-star teammate experience. In fact, we're
currently investing more than $100 million in store improvements,
new technology, and career development through our own Monro
University training platform.Destination Monro - Your Career is
Here!Do you have what it takes to shape a better future for
yourself and the automotive service industry? Our vision is to be
America's leading auto and tire centers, trusted by consumers as
the best place in our neighborhoods for quality automotive
maintenance and repairs. We're looking for motivated individuals at
every stage in their career who share our vision. Positions are
available in our retail locations across our many brands, in field
management, and in store operations at our Store Support Center in
Rochester, New York. If you like helping others, as much as you
like working on cars; if you enjoy being part of a team, solving
problems, and building guest relationships; if you value honesty
and integrity - we have a Destination for you at Monro. Contact us
to learn more. Destination Monro! - Your career is here.Job
DescriptionJob Summary:The Technician is primarily responsible for
conducting basic vehicle diagnostics and performing routine vehicle
repair and maintenance services in accordance with company
standards and manufacturer specifications. This position is
expected to deliver exceptional 5 Star service to our guests,
through effective communication of vehicle issues and proposed
solutions, as well as consistently meeting guest expectations for
time commitments and quality.Essential Functions* Perform basic
vehicle diagnostics to properly identify required repairs*
Consistently complete Monro's Courtesy Inspection process, on every
guest vehicle, identifying, documenting and communicating
additional needed services and repairs; Audit courtesy inspections
performed by the General Service Technicians* Assist in inventory
management to include pulling tires and parts, unloading and
stocking inventory; utilize company truck to pick up inventory as
needed* Assist with all general store duties, ensuring the store is
in excellent condition and maintained to Monro standards for
cleanliness and consistently in guest ready condition* Consistently
perform service(s) in accordance with Monro's safety standards
including but not limited to Monro's Wheel Torque, Oil safety and
compliance procedures* Test drive vehicles in accordance with
Monro's Road Test policy, including consistently utilizing our
dedicated test drive routes, while maintaining all local traffic
and safety laws* Understand and adhere to company policies and
procedures, OSHA standards all safety and environmental codes and
industry regulations including consistent use of always required
personal protective devices including but not limited to approved
Safety Glasses* Maintain technical knowledge and capabilities to
ensure proficiency through the timely completion of all required
Monro University training courses and modules* Operate, utilize and
maintain all equipment in a safe manner in accordance with Monro
and equipment manufacturer guidelines including but not limited to
lifts, welders, brake lathes, etc.* Perform other duties as
assigned and required by direct supervisorManagement
ResponsibilityThe Technician is an individual contributor to the
team and operates under the general direction of the Store
Manager.QualificationsEducation and Experience:High School Diploma
or equivalent and automotive training including basic car
maintenance and repair or the equivalent combination of education
and experience. ASE certification and State Inspection license
(where applicable) preferred.Knowledge & Skills* Capable of
performing basic automotive maintenance, repair and tire services*
Ability to diagnose problems identifying root cause and determine
appropriate repair solution* Ability to interpret and execute
instructions furnished in written, oral, and diagram formats*
Strong customer service skills* Strong verbal and written
communication skills with the ability to convey technical issues
and write routine reportsWork Environment & Physical Requirements*
This job operates in an automotive shop environment. The job will
have exposure to a moderate noise level, adverse weather
conditions, chemicals, odors, dirt and dust.* Must possess a
current valid driver's license and have a satisfactory Motor
Vehicle Report (MVR)* Required to own a basic set of tools or
participate in tool purchase program* Ability to work flexible
hours, days, evenings, weekends and holidays* Must be able to see,
hear, lift, carry and stock merchandise and supplies up to 75 lbs.
without assistance* Frequent standing and walking for long periods
of time* Frequent reaching overhead and below the knees, including
squatting, bending, stooping, kneeling, twistingAdditional
InformationBenefits* Health Insurance * Dental Insurance * 401K
Retirement Plan with Company Match * Paid vacation * Paid Holidays
* Career Development * Employee Discounts Your next
Destination!Growth Opportunity: At Monro we're committed to helping
our teammates grow their career through the combination of
coursework, demonstrating leadership skills and open opportunities.
You will receive on-the-job training, company sponsored
certifications, as well as course curriculum in Monro University
that empowers you to advance to the next level of Automotive
Professional.Monro, Inc. is an equal opportunity employer and
affords equal opportunity to all applicants for all positions
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other
characteristic protected by law.
Keywords: Monro, Inc., Lakeland , Commercial Fleet Technician - Master Technician, Professions , Dundee, Florida
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