IT Asset Analyst

Company: ektello
Location: Lakeland
Posted on: February 11, 2020

Job Description:

IT ASSET ANALYST THE IT ASSET ANALYST WILL ASSIST AND SUPPORT THE IT ASSET MANAGER WITH TRACKING IT HARDWARE AND SOFTWARE ASSETS GLOBALLY THROUGHOUT THEIR LIFECYCLES. DAILY TRACKING OF SOFTWARE AND TECHNOLOGY-RELATED HARDWARE WITHIN THE ORGANIZATION ASSISTS WITH ENFORCING HARDWARE AND SOFTWARE POLICIES AND PROCESSES COORDINATING LICENSE RECONCILIATION AND TRUE-UP ACTIVITIES WORK WITH IT ASSET MANAGER TO CREATE AND MAINTAIN AN ACCURATE SYSTEM OF RECORD FOR ALL IT ASSETS COMPLETES THE DAY TO DAY HARDWARE AND SOFTWARE REQUESTS THAT ARE ASSIGNED TO IT ASSET MANAGEMENT RESOLVES THE INCIDENT MANAGEMENT TICKETS THAT ARE ASSIGNED TO IT ASSET MANAGEMENT PARTNER WITH LEGAL AND CONTRACTING TEAM TO CREATE AND MAINTAIN ALL ITAM POLICIES, STANDARDS AND PROCEDURES DOCUMENTATION WORK WITH IT ASSET MANAGER TO TRACK COMPLIANCE EXCEPTIONS AND ENSURE CORRECTIVE ACTIONS ARE TAKEN TO HANDLE NON-COMPLIANCE MAINTAIN SATISFACTORY SLA'S FOR COMPLETION OF IT ASSET MANAGEMENT TASKS/TICKETS IN THE ITSM TOOL FOR INTERNAL CUSTOMERS KEEP UP TO DATE WITH EVOLVING TECHNOLOGY TRENDS, METHODS, AND SOLUTIONS _SKILLS REQUIRED: _ 5-7 years working experience in high volume, high-paced, results-oriented business environment with a focus on customer service, application administration and request fulfillment Working Online Service Catalog and Cherwell tickets to provide Asset Management and Configuration Management services Knowledge of Cherwell ITSSM/ITAM/Discovery, Sarbanes-Oxley & PCI guidelines, ITIL v3 certification _Preferred:_ 5-7 years' experience in quality assurance, customer service, and IT asset management. _LOCATION:_Lakeland, FL _DURATION:_3+ month Contract 10044

Keywords: ektello, Lakeland , IT Asset Analyst, Professions , Lakeland, Florida