Underwriting Support Clerk
Company: Frankcrum Staffing
Location: Clearwater
Posted on: May 17, 2024
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Job Description:
New Business Underwriting Support Clerk JOB SUMMARY: Provide
support for the Underwriting Department. Responsible for the
assistance with various clerical duties in support of the
department staff. Provide prompt and courteous customer service.
Clear understanding of how various functions within the operation
relate to and impact each other. ESSENTIAL DUTIES &
RESPONSIBILITIES (other duties may be assigned as necessary): Must
be able to work your scheduled shift and if needed, rotate
schedules with other employees for proper departmental staffing
needs and /or Work Overtime if needed. Answering and documenting
phone calls from a call center environment. Must be able to follow
HIPAA guidelines and understand who can have access to protected
health information. Make outgoing calls to verify application
information with the applicant(s) or agent(s). Ability to type
letters or send agent portal messages for amendments, additional
requirements, declines, not taken application or policy and not in
good order application problems. Ability to follow up on
requirements timely, Process Check Requests for declines, not taken
application or policy and overpayments. Process and input
additional cash with application (CWA). Follow-up on application
and agent problems. Calculate premium difference and rates using
mathematical skills: ability to add, subtract, multiply and divide.
In a workflow system, match facsimiles and mail received to the
appropriate file. Follow-up on all and process pending requirements
when received including updating the admin database appropriately.
Process applications with stop payments placed on the check or
checks returned due to NSF. Must be able to work in an environment
where procedures change frequently. Understand Federal and State
requirements for open enrollment to assists in fully processing non
medically underwritten applications. QUALIFICATIONS: To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Operation of PC, Microsoft Word/Excel. Communication skills,
telephone experience, and filing skills. Willingness and ability to
learn new things. Ability to concentrate for accuracy. Honesty, as
well as respect, for the company and its policies & procedures is
crucial. EDUCATION and/or EXPERIENCE REQUIRED: High school diploma
or equivalent. Computer experience required. Prior office
experience preferred. Medical insurance experience a plus.
#talrooclearwater
Keywords: Frankcrum Staffing, Lakeland , Underwriting Support Clerk, Other , Clearwater, Florida
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