Company: Church's Chicken - Corporate
Posted on: January 26, 2023
WITH GREAT CHICKEN COMES GREAT OPPORTUNITY. Were chicken
passionates serving chicken passionates. If youre hungry for a
career thats fun, fast-paced and loaded with opportunity, then
youve come to the right place. At Church's, were not your typical
quick service restaurant. We make real comfort food that makes a
difference in peoples lives. And for over 65 years, our restaurant
has been a place where hardworking people can get ahead and go on
to do amazing things by serving others.To serve each guest
courteously, quickly and efficiently while adhering to the
procedures in the Service Section of the Churchs Operating
Standards Manual (the OSM). Accomplishes tasks in a timely and
orderly manner. -
- -Greets all customers with a sincere smile, making them feel
welcome through positive, pleasant, and enthusiastic attitude.
- -Takes and fills the customers order within company mandated
- Suggestive up sell of products as directed by management.
- Collects money and delivers order to customer.
- -Immediately attends to any customer service problem or
complaint. Notifies manager as needed.
- -Verifies opening reading and bank. Is accountable and
responsible for all cash issued and received
- at their register during their shift and all guest checks used.
Counts down drawer at end of shift to
- ensure accuracy.
- -Immediately notifies Manager in Charge of any deletions,
over-rings or equipment problems.
- -Ensures that all product holding times are strictly
- -Ensures products on the counter or in the display case are
properly rotated and attractively displayed.
- -Keeps display case interior and exterior clean at all
- -Stocks the service area with a sufficient supply of napkins,
cups, lids, etc. Maintains an adequate
- supply of iced tea.
- -Performs all other duties as assigned. -High school diploma or
GED; at least 6 months of experience that is directly related to
the duties and responsibilities specified. * Knowledge of all
restaurant policies, practices and operational and human resources
procedures * Excellent interpersonal skills and the ability to
interact professionally with individuals at all levels, both
internally and externally. * Must be able to succeed in a
fast-paced work environment. * Must be able to receive money and
accurately count back change. * Practices adequate security
measures in cash handling, making frequent cash drops and
maintaining * a minimum amount of cash in the drawer. * Basic
computer skills. * Report to work timely for each scheduled shift.
* Employees must be able to perform the essential functions of the
position with or without reasonable accommodation. * Critical
Thinking Defines and resolves a situation or problem by analyzing
issues involved, weighing options, and evaluating alternatives;
maintains objective attitude; approaches situations and problems
systematically; uses observation, experience, reflection, and/or
reasoning to drive business forward. * Influencing Others Convinces
and persuades others in either positive or negative circumstances
to accomplish goals and objectives; responds to objections
successfully; uses tact when expressing ideas or opinions. *
Initiative Takes action proactively; addresses issues or
opportunities without supervision; focuses on desired results and
accomplishments; demonstrates clear purpose, enthusiasm, and a
can-do attitude. * Innovative and Creative Looks for ways to
improve oneself, the job, the project, the system, and the
organization; challenges conventional practices, generates new
ideas to create novel solutions to problems. * Managing Execution
Manages multiple projects and effectively prioritizes tasks and
goals; uses goals to guide actions and create detailed action
plans; organizes and schedules people and tasks; utilizes resources
effectively to meet goals. * Negotiating Presents issues or ideas
in a clear and influential manner; maintains an open-minded and
non-judgmental attitude; listens to others views and empathizes. *
Relationship Management Initiates and develops relationships with
others; demonstrates credibility; confronts conflict quickly and
professionally; inspires confidence in others.
Keywords: Church's Chicken - Corporate, Lakeland , Guest Service, Other , Lakeland, Florida
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