TELECOMMUNICATOR I - 911

Company: City of Plant City
Location: Plant City
Posted on: June 26, 2022

Job Description:

PAY RATE: $17.70/HRThis position requires availability for ALL shifts 365 days a year in the event of severe weather or other emergencies.Position Summary:Performs entry level public safety related work requiring the operation of telephone and radio dispatching equipment used in the Police Communications Center.Essential Duties and Responsibilities include the following. Other duties may be assigned as dictated by operational necessity.

• As a trainee, operates telephone answering equipment, computer aided dispatching system and radio dispatching equipment for dispatching public safety personnel to calls for service and relaying information between field personnel and other necessary agencies. Handles and processes complaints. Translates and encodes signals and codes.
• As a trainee, maintains visual record of all assigned units as to locations, availability, and type of equipment. Takes and records messages.
• As a trainee, operates teletypewriter equipment; accesses, inputs and retrieves information from a computer; teletypes on local, state, and national networks.
• Operates computer (CAD) equipment in securing data upon request.
• As a trainee, coordinates the movements of numerous public safety units.
• Performs data entry clerical duties and records information, checks print out information and makes appropriate corrections.
• Performs typing of letters, records and reports. Assists in processing warrants.Minimum Qualifications: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and, certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Knowledge, Skills, and Abilities:
  • Ability to gain knowledge of radio transmitting techniques and procedures as applied to dispatching.
  • Ability to gain knowledge of departmental regulations pertaining to the dispatch of public safety personnel.
  • Ability to gain knowledge of departmental regulations pertaining to complaint and dispatch activities.
  • Ability to comprehend and carry out oral and written instructions.
  • Ability to listen effectively.
  • Ability to react quickly and calmly in emergencies.
  • Ability to communicate effectively with public safety personnel by means of two-way radio system.
  • Ability to keep records.
  • Ability to read maps.
  • Ability to concentrate under stress
  • Ability to accomplish more than one task at a time.
  • Ability to speak clearly and with good diction.
  • Ability to learn the operation of teletype equipment.
  • Skill in typing 30 wpm minimum.Education and Experience:
    • Graduation from an accredited high school or possession of an acceptable equivalency diploma.
    • One (1) year of experience in general clerical work or telephone operation.Certificates and Licenses:
      • N/ASupervisory Responsibilities:
        • N/AEssential Physical Abilities:Code: Constant = 2/3 or more of the time Frequent = from 1/3 to 2/3 of the time Occasional = up to 1/3 of the time N/A = Not applicablePhysical SkillsConstantFrequentOccasionalN/AHeavy lifting (45 lbs. and over)Moderate lifting (15 to 44 lbs.)Light lifting (under 15 lbs.)Heavy carrying (45 lbs. and over)Moderate carrying (14 to 44 lbs.)Light carrying (under 15 lbs.)Reaching above shoulderUse of fingersBoth hands requiredClimbing (use of legs and arms)Climbing (legs only)Good near visionGood distant visionBoth eyes requiredDepth perceptionDistinguishing basic colorsDistinguishing shades of colorsGood hearing (with or without hearing aid)Straight pullingPulling hand over handPushingWalkingStandingCrawlingKneelingBendingBalancingStoopingJumpingRunningThrowingDriving (cars, small vans, pick-ups, etc.)Driving & operating (heavy equip., trucks, etc.)

Keywords: City of Plant City, Lakeland , TELECOMMUNICATOR I - 911, Other , Plant City, Florida