LVI Scheduling Specialist

Company: RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND
Location: Lakeland
Posted on: June 24, 2022

Job Description:

Job Description RADIOLOGY AND IMAGING SPECIALISTSJOB DESCRIPTION

Job Title:LVI Scheduling Specialist

Location:LVI/VCS Clinic

Division/Dept.:Radiology and Imaging Specialists

Reports To:Office Supervisor

Type of Shift:Full Time

JOB SUMMARY

The LVI Scheduling Specialist receives a high volume of physician referrals and schedules interventional radiologyprocedures while maintaining a high level of customer service and patient satisfaction. Administration of the LVIScheduling Specialist includes scheduling interventional radiology procedures and clinical appointments with very little error and ensuring quality patient care.

JOB RESPONSIBILITIES

1. Answers telephone calls from referring physician's offices to schedule and/or reschedule interventional proceduresin a courteous and timely manner.

2. Schedules and reschedules consultations and follow up appointments for the LVI Clinic. Coordinates with the LRHRadiology scheduling department when scheduling and rescheduling procedures performed at LRH.

3. Verifies and updates all patient information in the appropriate EHR systems including but not limited to demographics,insurance information, clinical notes, and physician referrals.

4. Calls patients with appointment dates and times for both interventional procedures at LRH and appointments forthe LVI clinic. Gives detailed preparation instructions for the procedures.

5. Appropriately locates correct CPT codes and uses them when scheduling and when submitting authorizationrequests to the insurance department.

6. Knowledgable in interventional procedures to answer basic questions for the patient or referring physician's officeand recites exam preparation guidelines.

7. Works closely with LVI/VCS Practice Specialists to complete the authorization process in a timely manner. Communicates with Radiologists and Radiologist Assistants to ensure correct procedure scheduling and to resolveany issues or concerns.

8. Performs other related duties as assigned.

WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS

2 or more years in the Medical Field preferred.

High school diploma or GED.

SKILLS/PHYSICAL REQUIREMENTS

Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently.

This job requires prolonged sitting or standing, frequent bending, stooping, or stretching; Must be able to see with or without corrective eyewear, must be able to hear clearly, with or without assistance. This position may require lifting 25 plus pounds.

Keywords: RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND, Lakeland , LVI Scheduling Specialist, Other , Lakeland, Florida