LVI Scheduling Specialist
Company: RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND
Location: Lakeland
Posted on: June 24, 2022
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Job Description:
Job Description RADIOLOGY AND IMAGING SPECIALISTSJOB
DESCRIPTION
Job Title:LVI Scheduling Specialist
Location:LVI/VCS Clinic
Division/Dept.:Radiology and Imaging Specialists
Reports To:Office Supervisor
Type of Shift:Full Time
JOB SUMMARY
The LVI Scheduling Specialist receives a high volume of physician
referrals and schedules interventional radiologyprocedures while
maintaining a high level of customer service and patient
satisfaction. Administration of the LVIScheduling Specialist
includes scheduling interventional radiology procedures and
clinical appointments with very little error and ensuring quality
patient care.
JOB RESPONSIBILITIES
1. Answers telephone calls from referring physician's offices to
schedule and/or reschedule interventional proceduresin a courteous
and timely manner.
2. Schedules and reschedules consultations and follow up
appointments for the LVI Clinic. Coordinates with the LRHRadiology
scheduling department when scheduling and rescheduling procedures
performed at LRH.
3. Verifies and updates all patient information in the appropriate
EHR systems including but not limited to demographics,insurance
information, clinical notes, and physician referrals.
4. Calls patients with appointment dates and times for both
interventional procedures at LRH and appointments forthe LVI
clinic. Gives detailed preparation instructions for the
procedures.
5. Appropriately locates correct CPT codes and uses them when
scheduling and when submitting authorizationrequests to the
insurance department.
6. Knowledgable in interventional procedures to answer basic
questions for the patient or referring physician's officeand
recites exam preparation guidelines.
7. Works closely with LVI/VCS Practice Specialists to complete the
authorization process in a timely manner. Communicates with
Radiologists and Radiologist Assistants to ensure correct procedure
scheduling and to resolveany issues or concerns.
8. Performs other related duties as assigned.
WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS
2 or more years in the Medical Field preferred.
High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS
Skills in establishing and maintaining effective working
relationships with staff, patients and referring physician offices,
and the ability to work independently.
This job requires prolonged sitting or standing, frequent bending,
stooping, or stretching; Must be able to see with or without
corrective eyewear, must be able to hear clearly, with or without
assistance. This position may require lifting 25 plus pounds.
Keywords: RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND, Lakeland , LVI Scheduling Specialist, Other , Lakeland, Florida
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