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ServiceNow Administrator

Company: Modis
Location: Lakeland
Posted on: January 16, 2022

Job Description:

Modis is in the business of deploying qualified candidates to help area businesses meet their information technology goals. We do so by treating each challenge as unique and every candidate as an individual. Our expertise is derived from 20 years of delivering world-class IT staffing services to Fortune 1000 and mid-market companies in the US, Canada, and Europe.
Role & Responsibilities:

  • Perform day to day administration of the ServiceNow system, including making approved changes to processes and workflows
  • Perform ServiceNow implementation tasks including but not limited to: configuration, integration, testing, requirements gathering, and solution design
  • Providing support and usability training on the ITSM platform
  • Providing support and assistance to all ITSM process owners
  • Support the design and implementation of ServiceNow integration
    Desired Skills:
    • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management
    • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features required
    • Familiarity with project management approaches, tools, and phases of the project lifecycle.
    • Demonstrates the ability to translate technical information into terminology understood at all levels of users, both verbally and in writing
      This role is for a local company here in Jacksonville that is considered to be one of the top logistics companies. If you are a self-starter, are enthusiastic, have strong analytic and decision-making abilities, and work well in a team, this opportunity is for you

Keywords: Modis, Lakeland , ServiceNow Administrator, Other , Lakeland, Florida

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