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Salesforce Administrator

Company: Parker and Lynch
Location: Lakeland
Posted on: January 15, 2022

Job Description:

Parker and Lynch is currently working with a client who is in need of a Salesforce Administrator in a remote position located in North Carolina, Texas, New York, Florida or Massachusetts.
The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our database and CRM platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, improve, develop, and deploy new business processes including: Marketing, Sales, Product Definition, Accounting, and our core business processes. This role is part technical project manager, part administrator and part Salesforce analyst. Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.Implement Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, fields, page layouts, record types, custom settings, dashboards and reports.Assist in training of new users, and act as the liaison between our users and the application development teams.Monitor, respond and address user support tickets for debugging and maintenance.Complete regular internal system audits and prepare for upgradesData management to improve Salesforce data quality, implementing rules and automation as needed. Manage Salesforce data feeds and other integrations.Work with our executive management team to establish suitable processes to support administrative, development, and change management activities. Coordinate the evaluation, scope and completion of new development requests. EDUCATION AND/OR EXPERIENCE: Bachelor's degree (B.S. or B.A.) or equivalent; 3+ years experience as a Salesforce administrator, or equivalent combination of education and experienceExperience with Salesforce CPQ, and SCRUM or agile processes preferedDEGREE CERTIFICATES, LICENSES, REGISTRATIONS: Salesforce Admin (ADM201 and ADM211) certified requiredSales Cloud, Service Cloud, CPQ and Developer certifications preferred but not required
US Citizens, no sponsorship

Keywords: Parker and Lynch, Lakeland , Salesforce Administrator, Other , Lakeland, Florida

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