Customer Service Representative
Company: Wayfair
Location: Lakeland
Posted on: January 15, 2022
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Job Description:
[Call Center / Fully Remote] - Anywhere in U.S. / Strong Pay up
to $2k bonus every quarter/ Amazing Benefits
(Medical-Dental-Vision-PTO-401(k) with 4% match - As a Customer
Service Rep you'll: Provide best in class customer experience to
resolve their issues; Troubleshoot and resolve customer service
inquiries while building a connection with the customer to make
them feel welcome, at home and wowed; Navigate multiple software
applications and tools in order to process resolutions for
customers and manage your day to day operations; Exceed customer
satisfaction, efficiency metrics, and customer resolution targets;
Maintain professional composure at all times, de-escalating
customers with empathy and a personalized solution while following
policies and guidelinesHiring Fast > >
Keywords: Wayfair, Lakeland , Customer Service Representative, Other , Lakeland, Florida
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