Bilingual (English/Spanish) Claims Service Representative - Lakeland, FL

Company: GEICO
Location: Lakeland
Posted on: January 13, 2022

Job Description:

Bilingual (English/Spanish) Claims Service Representative - Lakeland, FL Salary: $17.50-- -per hour / $35,260 annually-- -Salary with a 220/ 620 Florida Insurance License or equivalent*: $19.50 per hour, $39,290 annuallySalary with a Bachelor's Degree: $19.50 per hour, $39,290 annuallySalary with 220/ 620 Florida Insurance License or equivalent AND Bachelor's Degree*: $20.00 per hour, $40,300 annually+ 10% Bilingual Skill Differential Note: To assure safe and healthful working conditions for everyone, GEICO has implemented rigorous safety measures and policies. Please see below for further safety protocol guidance.-- - At GEICO, our associates are the heart of the company. We're looking for Bilingual Claims Service Representatives for our Lakeland, FL office who are compassionate, solution-oriented, and have a passion for serving our growing Hispanic customer base. We're seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S. In this role, you'll be the first point of contact for our customers after they experience an accident, collecting facts necessary for the claim and reviewing policy contracts. Our policyholders will count on your patience and attention to detail to begin the claims process and settle undisputed non-injury claims. No two days or accidents are alike, and our Bilingual Claims Service Representatives rise to the challenge and provide excellent service and advise claimants of the next steps to get them back on the road. You'll have the support and guidance of your team and supervisor, not only as you learn the ropes, but also as you continue to grow in your role. Avanza profesionalmente con una compa-- --- --- -a que valora la diversidad y la inclusi-- -n. Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Reclamos tienen el desaf-- --- -o constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compa-- --- --- -a. Adem-- -s, GEICO favorece la cultura de "ascensos dentro de la empresa"-- -, as-- --- - que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia. -- -Prepara tu pasi-- -n para ayudar a los dem-- -s, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy! Benefits:At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO's competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) Plan with Profit SharingTuition ReimbursementPaid Training and Licensures Salary:Salary: $17.50 per hour / $35,260 annually-- -Salary with a 220/620 Florida Insurance License or equivalent: $19.50 per hour, $39,290 annuallySalary with a 4-year degree: $19.50 per hour, $39,290 annuallySalary with 220/2044 Florida Insurance License or equivalent AND Bachelor's Degree: $20.00 per hour, $40,300 annually Many associates see a base salary increase of 10% within their first year as a Claims Service Representative. Top associates can see increases up to 15%! Qualifications & Skills:Excellent verbal and written communication skills in English and SpanishOutstanding customer service skills and/or experienceSolid computer, grammar and multi-tasking skillsAbility to work comfortably in a fast-paced, high-volume call centerMinimum of high school diploma or equivalent, college degree or currently pursuing preferred *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. Please note that this is an in-office position. To ensure our associates receive the training and support needed to excel and thrive, associates hired for this position will be required to work at the GEICO building during their orientation period, which is a minimum of 7-9 months. The safety of our associates, both current and future, is GEICO's highest priority, and we have implemented rigorous safety measures and policies to ensure our associates are protected. These safety protocols include:Daily health survey-- -Social distancing measures-- -Required mask wearing in common areasCDC approved disinfectant usage and increased cleaning measures-- - GEICO will continue to monitor the COVID-19 situation-- -closely, and-- -will adjust policies as needed to ensure the continued safety of our associates.-- - GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop and retain the most talented individuals to join our team.

Keywords: GEICO, Lakeland , Bilingual (English/Spanish) Claims Service Representative - Lakeland, FL, Other , Lakeland, Florida