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Patient Access Financial Counselor AdventHealth Sebring

Company: AdventHealth
Location: Sebring
Posted on: September 13, 2021

Job Description:


Patient Access Financial Counselor AdventHealth Sebring

Location Address: 4200 Sun 'n Lake Boulevard Sebring, FL 33872

Top Reasons to Work at AdventHealth Sebring

  • Faith Based & Mission driven Facility
  • Largest Employer in the County
  • Surrounded by beautiful Lakes, Golf Courses and Florida’s oldest State Park
  • Close knit community with a home town family feel
  • 2 hours to just about any beach on either Coast
  • Local arts scene from museums and theaters to festivals and galleries
  • Local restaurants with the authentic taste of Florida
  • Near 100+ clear, freshwater lakes. Ideal for swimming, boating and fishing
  • Beautiful agriculture and farmland
  • Sebring is known for motorsports and home to the famous Sebring International Raceway
  • Nature and hiking trails


Work Hours/Shift:


Full Time


You Will Be Responsible For:


  • To assist outside agencies/vendors to ensure we have exhausted all other payer sources prior to a charity write off
  • To complete Hardee County applications timely to ensure 100% of available indigent funds have been obtained.
  • To ensure all charity applications are complete and meet criteria for annual and biannual audits
  • To review all self-pay large dollar procedures prior to service to ensure payment or payment arrangements have been made
  • To see all self-pay patients admitted to Heartland facility prior to discharge to determine their ability to pay
  • To respond to all price estimate requests within 48 hours whether submitted online, call or visit
  • Interviewing patients, families and other related parties within HIPAA guidelines and working with insurance companies to determine current insurance eligibility, benefits and coverage, including secondary insurances.
  • Serving as primary patient/family contact explaining cost of treatment, insurance eligibility, benefits, coverage and other available community, local and regional resources.

What You Will Need:




  • Minimum of a High School Diploma or Equivalent





  • Microsoft Office Suite experience
  • Computer experience
  • Collection experience
  • Communication skills experience
  • Customer service skills experience




  • Bi-lingual



Job Summary:

To assist the patients on outstanding balances and to advise the patient of all options available so they are able to make a well informed decision as to how to handle the financial obligation by discharge. To review and process all charity applications timely to determine the patient’s ability to pay. To coordinate and maintain all charity programs.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Keywords: AdventHealth, Lakeland , Patient Access Financial Counselor AdventHealth Sebring, Other , Sebring, Florida

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