Customer Service Representative

Company: HomeTeam Pest Defense
Location: Bartow
Posted on: May 3, 2021

Job Description:

DescriptionAt HomeTeam, we put people first.We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next all-star player.As a Customer Service Representative, you can expect to:Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metricsProviding information to prospective customers, initiating new service and properly setting up customer accountsMaintaining good customer relationshipsEscalating appropriate inquiries or problems to managersTalk to, calm down, and diffuse customersTheres plenty of perks too! HomeTeamers enjoy:Comprehensive benefits package including medical, dental, vision & life Insurance401(k) plan with company match, employee stock purchase planPaid vacation, holidays, and sick leaveEmployee discounts, tuition reimbursement, dependent scholarship awardsHomeTeamer discountsAn opportunity to advance within the companyRecognition for a job well doneA friendly work environmentEmployee referral bonusesThe opportunity for professional growth and respect that comes from working for an industry leaderWhy HomeTeam?HomeTeam Pest Defense is a great provider of pest management and services to homeowner and homebuilders for 25 years!The company has exclusive technology with its unique Taexx built-in pest control system during a homes construction.As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISMThe Pest Management Industry is growing and is a recession resistant line of businessHomeTeam is financially stable and growing as a subsidiary of Rollins, Inc. (, (NYSE: ROL), headquartered in Atlanta, GAAre you ready to join the (Home)Team? Requirements: Pass background screenings. Candidates must meet the job requirements and perform job duties with or without accommodations.Additional context: Phone, email, mail, social media, customer, customer service, time management, communication, product, service, product knowledge, satisfactionQualificationsSkillsRequiredSelf-Direction: Some KnowledgeOrganizing: Some KnowledgeMultitasking: Some KnowledgeMicrosoft Office: AdvancedCustomer Service: Some KnowledgeComputer: IntermediateCommunication: IntermediateBehaviorsRequiredDedicated: Devoted to a task or purpose with loyalty or integrityTeam Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellPreferredEnthusiastic: Shows intense and eager enjoyment and interestLoyal: Shows firm and constant support to a causeMotivationsRequiredJob Security: Inspired to perform well by the knowledge that your job is safeSelf-Starter: Inspired to perform without outside helpPreferredGoal Completion: Inspired to perform well by the completion of tasksWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of workEducationRequiredHigh School/GED or betterExperiencePreferred1 year: Ability to work in the independently 1 year: Customer service experience Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: HomeTeam Pest Defense, Lakeland , Customer Service Representative, Other , Bartow, Florida