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Company: State of Florida
Location: LAKELAND
Posted on: May 3, 2021

Job Description:

Requisition No:356961Agency: Department of RevenueWorking Title: CHILD SUPPORT CASE PROCESSING MANAGER - SES - 73005892Position Number:73005892Salary: $3,412.35 - $4,223.40 / monthPosting Closing Date: 04/26/2021This is an Internal Agency AdvertisementJOB SUMMARY: This is a Revenue Administrator III SES - Child Support Case Processing Manager in the Department of Revenues Child Support Program. This position directly manages a team of 39, 3 supervisory and 36 operational team members. The incumbent will work with the Service Center Manager to develop, implement and monitor operational plans. Communicate the strategic planning process to team members so that all levels understand the benefits derived from focused strategic initiatives to achieve the top performance for the customers served. Provide the Service Center Manager with recommendations for aligning resources. Determine resource needs and shift available resources to ensure the highest level of productivity. Analyze existing and new business requirements to determine gaps and provide solutions. Provide leadership and direction to service site team members, lead team based processes in a large site. Function as administrator, coach and advisor to team members. Provide on-the-job training to team members. Provide input for the Other Personnel Services budget. Meet with other managers and the management team to discuss program goals and strategies.The Florida Department of Revenue is committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.MINIMUM JOB REQUIREMENTS: EDUCATION AND EXPERIENCE: Currently employed with the Florida Department of Revenue.1 year experience providing leadership and direction to peers and/or subordinates.1 year experience managing work within a process to include: planning, implementation, performance analysis, coordinating and reporting.1 year experience communicating through a variety of methods to a diverse internal and external audience.1 year experience in coordinating or leading teams, groups or organizational entities to produce a product or service. PREFERENCES: Experience working in a Child Support Program.SCREENING DISCLAIMER: Responses to qualifying questions must be verifiable by skills and/or experiences stated on the candidate profile and/or resume.CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.WHERE TO APPLY: All candidates must apply online at: If you experience problems applying online, please call the People First Service Center at 1-877-562-7287 for assistance.CONTACT INFORMATION: Nancy Wendt, 321-757-5922, The Department of Revenue is a Family and Medical Leave Act (FMLA) covered employer. For more information review the Employee Rights Under the Family and Medical Leave Act here.REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at: State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Keywords: State of Florida, Lakeland , CHILD SUPPORT CASE PROCESSING MANAGER - SES - 73005892, Other , LAKELAND, Florida

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