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DCIM Support Associate

Company: Cologix, Inc.
Location: Lakeland
Posted on: April 10, 2021

Job Description:

Title: DCIM Support AssociateLocation: Remote - highly prefer any location where Cologix has a presence About our Company:Cologix provides network and cloud neutral interconnection and colocation services in highly strategic and densely connected data centers. We enable customers to scale their businesses rapidly and cost-effectively by delivering flexible space, reliable power, and dense cloud and network connectivity to customers in the carrier, cloud, content delivery, media, financial services and enterprise communities. Our customers have direct access to our local operations teams, which result in strong partnerships backed by exceptional operational support and unparalleled customer service. With 35 Data centers throughout North America, Cologix offers space, power, cooling, cross-connects and physical security for its customers. We are headquartered in Denver, Colorado and have data centers in Columbus, Dallas, Jacksonville, Lakeland, Minneapolis, Montreal, New Jersey, Toronto, Vancouver, and Ashburn where we provide local dedicated support teams for our colocation and interconnection customers. Our company is backed by one of the largest North American Infrastructure funds and we have huge growth ambitions.
About the Position: This role provides Tier 1 support for customers (primarily internal and potentially external) of our DCIM (Data Center Infrastructure Management) platform. This is a great entry for someone looking to move beyond the role of Data Center Operations Technician into more of a systems and controls function supporting the entire Cologix Platform.
What you do daily:

  • Coordination with cross functional partners to ensure DCIM data quality
  • Analyze and resolve production issues independently and as a member of a cross functional team
  • Support data center controls and monitoring applications
  • Support in the development and maintenance of processes and procedures associated with the management of the controls and monitoring applications
  • Other technical support of electrical and mechanical equipment in a critical facility
    What makes you a good fit: (Qualifications)
    • Bachelors degree or equivalent work experience
    • 1+ years minimum experience preferable in a similar role
    • Experience and understanding of Modbus, SNMP, BACnet, TCP/IP communication protocols a plus
    • Ability to learn SQL programming and SSRS querying.
    • Experience with DCIM, EPMS, BCM and control systems a plus
    • DCIM Software Experience (OpenData by Modius preferred) a plus
    • Knowledge of critical facility networking, mechanical and electrical system
    • Knowledge of database design and utilization
    • Technical aptitude and an ability to learn quickly and autonomously
      NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.---Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at or call .

Keywords: Cologix, Inc., Lakeland , DCIM Support Associate, Other , Lakeland, Florida

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