National Account Executive
Company: Curious Jane
Location: Lakeland
Posted on: April 8, 2021
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Job Description:
**This position is not remote.** The role of the national
account executive is to work as the point of contact between
Curious Jane and its national franchise clients, strengthening
relationships, managing projects and working with different
departments within the agency. The national account executive
develops and maintains favorable relationships with new and
existing clients in order to increase revenue and ensure
organizational goods or services consistently meet client needs.
They provide high-level strategy, customer support for national
clients, report on sales activities and create proposals.
Additional responsibilities include: --- Work with multiple client
accounts at the same time, often juggling various projects and
deadlines--- Manage client relationships and day-to-day
communication with clients and internal staff--- Develop client
relationships beyond email through phone calls and in-person
meetings--- Have a strong understanding of multiplatform
advertising strategies that include digital, social, web and mass
media--- Organize and run strategy meetings to help clients meet
their goals--- Offer proactive solutions and innovative ideas to
clients--- Drive projects and processes with multiple internal
departments--- Keep meticulous documentation of client requests,
project updates, etc.--- Communicate clearly and consistently with
clients, Director of Franchise Development and National Marketing
and other staff--- Be a team player, sharing ideas and being open
to the ideas of others--- Provide weekly client updates and
summaries via email and/or reports--- Develop and monitor project
timelines--- Notify leadership team of any potential problems with
projects or accounts and strategize solutions--- Schedule, lead and
drive internal agency and external client meetings--- Place design
and copy orders as needed--- Ensure all creative meets the client's
needs and strategy--- Track, audit and complete monthly
invoicing--- Provide monthly agreement reports, digital reports,
etc. to clients--- Provide high-level digital strategy and customer
support for national clients Qualifications --- Bachelor's in
business administration, advertising or marketing or equivalent
experience--- Exceptionally strong customer service skills both in
person and on the phone--- Exceptionally strong verbal, written and
presentation communication skills--- Persuasiveness and negotiation
skills--- Ability to handle multiple priorities while ensuring a
high degree of accuracy--- Knowledge of business platforms such as
Microsoft Office Suite--- Meticulously organized and astute
attention to detail and accuracy--- Ability to demonstrate
leadership skills--- Exceptional marketing strategy experience,
especially digital, to be able to explain strategy and execution to
clients--- Experience managing large budgets--- Experience working
in a CRM and project management system--- Willingness to travel
with overnight stays--- Willingness to work late hours, during
weekends, or at home Preferred Qualifications --- Two or more
years' experience as an Account Executive working with large
clients in a digital agency preferred--- Two of more years of
franchise marketing preferred Benefits & Additional Information ---
Unlimited PTO--- Health, dental and vision insurance--- 401k---
Life insurance--- Hours of Work- minimum 45 hours per week---
Frequency of Pay- bi-weekly ?About Us Curious Jane is The Ad Agency
for Franchises. Our insights, expertise and proven systems help
franchises grow locally, regionally and nationally. With more than
16 years' experience building franchise brands, we are thought
leaders in the franchise industry focusing on digital and social
media advertising, creative, web and media buying.
Keywords: Curious Jane, Lakeland , National Account Executive, Other , Lakeland, Florida
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