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Remote Help Desk Specialist

Company: VirtualVocations
Location: Lakeland
Posted on: April 9, 2021

Job Description:

An IT engineering services firm has a current position open for a Remote Help Desk Specialist. Core Responsibilities Include: Offering end user support and assistance for administrative applications for our federal client Ensuring that end users are receiving the appropriate assistance Contributing to problem resolution via email or over the phone Applicants must meet the following qualifications: Basic experience with the use of Remote tools Experience with Tier 1 support Solid written, verbal and analytical skills are a must Basic application skill set including MS Windows Operating System and MS Office Suite Must be able to work with a variety of people and departments, and maintain confidentiality Basic Active Directory Knowledge

Keywords: VirtualVocations, Lakeland , Remote Help Desk Specialist, Other , Lakeland, Florida

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