LakelandRecruiter Since 2001
the smart solution for Lakeland jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Lakeland
Posted on: November 20, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.- You'll advance our goal of -Powering Prosperity Around the World- by providing expert guidance and explanations of tax and technical terms to our customers.- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence-Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers-
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers-Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences-Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions-Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Lakeland , Work From Home - Experienced Tax Expert I, Other , Lakeland, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


QuickBooks Experienced Bookkeeper
Description: Overview Join Our Virtual Bookkeeping Network At Intuit, our mission is to power prosperity around the world. QuickBooks Live Expert Bookkeeper's support that mission to our QuickBooks Live customers (more...)
Company: Intuit
Location: Sarasota
Posted on: 12/1/2020

Security Officer - Sarasota, FL
Description: Job DescriptionSecurity Officer - Sarasota, FL DSI is adding to its ranks in the Sarasota, FL area. Come join our fast-growing team as a Security Officer. Must have a valid State of Florida Class D Security (more...)
Company: DSI Security Services
Location: Sarasota
Posted on: 12/1/2020

Deliver with Uber - Flexible Gig
Description: Deliver with Uber - Flexible Gig Venice, FL 2854 C2-177009 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Sarasota
Posted on: 12/1/2020


Team Manager / Shift Manager- 606231
Description: Team Manager A fresh approach to work. Restaurant Manager When you join Panera LLC, as a Restaurant Manager, you join in our belief that food should not only taste good, but also be good for you. (more...)
Company: Panera Bread
Location: Sarasota
Posted on: 12/1/2020

Stocking & Unloading
Description: Stocking, backroom, receiving associates
Company: Connexus
Location: Sarasota
Posted on: 12/1/2020

Pest Control Specialist
Description: Overview Pest Control Specialist Are you passionate about customer service Looking to build your career in an exciting industry and a growing world class organization Come see why so many of our team (more...)
Company: JC Ehrlich
Location: Sarasota
Posted on: 12/1/2020

Make money your way. Deliver with Uber
Description: Make money your way. Deliver with Uber Sarasota, FL 2854 C2-179244 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Sarasota
Posted on: 12/1/2020

Flexible Schedule - Deliver with Uber
Description: Flexible Schedule - Deliver with Uber Sarasota, FL 2854 C2-178345 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Sarasota
Posted on: 12/1/2020

Deliver with Uber on your schedule
Description: Deliver with Uber on your schedule Sarasota, FL 2854 C2-174764 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Sarasota
Posted on: 12/1/2020

Food Delivery with Uber Eats
Description: Food Delivery with Uber Eats Sarasota, FL 2854 C2-671243 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Sarasota
Posted on: 12/1/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Lakeland RSS job feeds