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Tier 2 Help Desk

Company: Robert Half Technology
Location: Lakeland
Posted on: September 15, 2019

Job Description:

Robert Half is seeking a Help Desk technician with a passion for customer service and 2+ years experience working in Tier 2 support. An excellent Help Desk technician must have technical knowledge and be able to communicate effectively to understand the problem and explain a solution.- Two years of experience in a Help desk environment is required. * Experience troubleshooting hardware, software, and network issues. * Experience installing printers and imaging computers. * Microsoft certifications or enrollment in IT related courses with an accredited college or technical school required. * Must be detail-oriented, accurate and well organized. * Excellent oral and written communication skills, interpersonal and organizational are required. * Ability to work independently and efficiently to meet deadlines and established response times is essential. * Ability to establish and maintain a good working relationship with other professionals in order to provide support and resolve issues is a must. * Must be able to remain flexible with changes in priorities for various task and project assignments. - provided by Dice

Keywords: Robert Half Technology, Lakeland , Tier 2 Help Desk, IT / Software / Systems , Lakeland, Florida

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