IT Infrastructure Technician/Engineer
Company: TeamLogic IT, Naples/Sarasota, FL
Location: Sarasota
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description Benefits/Perks Healthcare, 401K,
Vision, Dental Career Advancement Opportunities Commissions Bonuses
Lunch and Coffee Company Overview If you have a skillset for IT and
a mindset to figure out any obstacle, youll enjoy being part of
TeamLogic IT. When you work for a local office, youre part of a
bigger entity that fosters team collaboration among hundreds of
engineers across North America. Within our office, we have a
strategic focus on implementing Azure Cloud, Security, and Business
Continuity. We become partners not vendors to our clients. Summary
The Level 3 role is to be able to solve both large and small
projects beginning to end with customers. This role is a trusted
advisor. Engineers are expected to display good interpersonal
skills as they will interact with colleagues, executives, and other
customers facing roles. The Technician will possess the ability to
problem solve at a high level, provide exemplary customer service
skills, strong multi-tasking, and organizational skills. The Level
III Technician works jointly with the sales to provide pre-sales
and post-sales support, including tasks such as discovery meetings,
site surveys, proposals, and presentations on technical
assessments, implementations, and ongoing technical account
management. The selected candidate will be results-oriented,
self-motivated, energetic, professional, reliable, and a team
player IT Technician III Responsibilities: Provide support of
incoming requests to the service desk via telephone, web portal,
and email to ensure courteous, timely, and effective resolution of
end-user issues. Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined
processes to meet defined SLAs. Use remote tools and diagnostic
utilities to aid in resolving support requests. Perform hands-on
fixes at the desktop level when remote tools are not appropriate,
including hardware repairs, delivery of peripherals, or other fixes
as determined. Installing and configuring hardware and software
components throughout various network infrastructure devices.
Install antivirus software and ensure virus definitions are up to
date. Server administration via Active Directory, File & Print
services, DNS, DHCP. Network firewall and switch administration and
maintenance. Perform preventative maintenance, including checking
and cleaning workstations, printers, and peripherals. Establishing
good relationships with all departments and colleagues. IT
Technician III Requirements: College diploma or university degree
in the field of Computer Science and/or 5 years equivalent work
experience. Experience with desktop and server operating systems
including Windows 7, Windows 10, Server 2008, Server 2012, Server
2016, and Mac OS. A Certification.
Keywords: TeamLogic IT, Naples/Sarasota, FL, Lakeland , IT Infrastructure Technician/Engineer, IT / Software / Systems , Sarasota, Florida
