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Inside Sales Representative (Technical Sales Consultant)

Company: Banner Solutions
Location: Lakeland
Posted on: March 26, 2020

Job Description:

Banner Solutions represents a different way of thinking about the things that matter. Sure, we're a wholesaler, and yes, we've got the products, speed and network to outmatch any competition, but the real difference is in the way we change our customers' expectations of what a wholesaler is and does. We elevate every interaction to the best that it can be, and leave our customers wondering why they do business with anyone else.-- Banner Solutions combined inventory offers a hardware solution to every problem. Every major brand of both commercial and residential hardware in stock ready to ship. Our--Inside Sales Team is a dynamic team of individuals that partner with our Outside Sales, Customer Service, and Order Entry departments to deliver solutions. In this role, you will have the ability to build strong relationships within our large portfolio of customers. We consider our Inside Sales Representatives the foundation in driving revenue growth across the enterprise; therefore, allowing a strong career path for future success. -- Our ideal candidate is a driven, self-motivated individual who is energized to be a part of a growing organization. Key repsonsiblities include: Handle inbound customer inquiries via phone, email, chat, and text. Maintains a high level of activity to achieve department revenue and profit goals, including - orders/day, $/order and phone/email activity Provides technical door hardware support, identifies door hardware needs, makes recommendations including upselling Enters orders, returns and lost sales from customers Process customer service request in CRM Provides fast accurate responses to all price and availability requests, enters formal quote for (P&A) opportunities, performs quote (P&A) follow-up daily Participate in ongoing training sessions Interdependencies: Customer Service, Outside Sales, Marketing, Purchasing, Warehouse-- Location is flexible.

Keywords: Banner Solutions, Lakeland , Inside Sales Representative (Technical Sales Consultant), IT / Software / Systems , Lakeland, Florida

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