LakelandRecruiter
the smart solution for Lakeland jobs

Customer Service / Key Holder

Company: JoAnn Fabric and Craft Stores
Location: Lakeland
Posted on: January 14, 2019

Job Description:

SUMMARYThe?Part-Time Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Key Holder will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business. The Key Holder will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.BRAND AMBASSADOR AND CUSTOMER SERVICE

    Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needsAsks open-ended questions to learn about customers' project needs and escorts them to the desired product's locationEngages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floorOPERATIONAL EXCELLENCE
      Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precisionStocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detailMaintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgencyBUSINESS ACUMEN
        Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other eventsProactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brandAssists leadership in minimizing shrink in the store by ensuring policy and procedure compliance including, but not limited to, cutting counter accuracy, remnants, damages, and inventory managementWorks with store management to identify opportunities to drive the business and increase sales/profitINSPIRATIONAL LEADER
          Works closely with Store Management to identify key tasks and assists in delegating them to Team MembersFollows up to ensure tasks are completed well and in a timely mannerMay act as MOD to open/close store when no member of store management is presentCollaborates with other Team Members or store management on projects in a professional mannerQUALIFICATIONS
            Must be 18 years or older and have a high school diploma or equivalent1+ years of supervisory experience in a customer centric environmentAvailable to work a flexible schedule, including days, evenings, weekends and holidaysQUALIFICATIONS
              Must be 18 years or older and have a high school diploma or equivalent1+ years of supervisory experience in a customer centric environmentAvailable to work a flexible schedule, including days, evenings, weekends and holidays

              Keywords: JoAnn Fabric and Craft Stores, Lakeland , Customer Service / Key Holder, Hospitality & Tourism , Lakeland, Florida

              Click here to apply!

              Didn't find what you're looking for? Search again!

              I'm looking for
              in category
              within


Other Hospitality & Tourism Jobs


Customer Service
Description: We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands (more...)
Company: Mommy Jobs Online
Location: Orlando
Posted on: 01/17/2019

Housekeeping
Description: National company looking for Housekeepers in the Orlando Area. We are looking for energetic, creative,
Company: Crothall Healthcare
Location: Apopka
Posted on: 01/17/2019

American Eagle Outfitters - Lead Cashier - United States
Description: POSITION SUMMARY: The Lead Cashier is responsible for positively impacting the customer's shopping experience by effectively training and supervising other Cashiers and providing feedback to the leadership (more...)
Company: American Eagle
Location: Orlando
Posted on: 01/17/2019


Sushi Cook III - Orlando World Center Marriott (190004WU)
Description: Heres To Your Journey with 0 Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than 500 global (more...)
Company: Marriott International
Location: Orlando
Posted on: 01/17/2019

Part Time - Food Runner - Renaissance Hotels (19000271)
Description: Heres To Your Journey with Renaissance Hotels Resorts Sts You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. (more...)
Company: Marriott International, inc.
Location: Orlando
Posted on: 01/17/2019

Cabana Bartender - Walt Disney World Swan & Dolphin Resort - Walt Disney World Dolphin (190004YE)
Description: Heres To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International Inc.
Location: Orlando
Posted on: 01/17/2019

Dining Room Attendant - Orlando World Center Marriott (190004VO)
Description: Heres To Your Journey with 0 Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than 500 global (more...)
Company: Marriott International, Inc.
Location: Orlando
Posted on: 01/17/2019

Merchandiser (Full Time)
Description: In 1987, Red Bull not only launched a completely new product, it created and has led ever since a whole new product category, Energy Drinks. Nowadays Red Bull employs more than 11500 people in over 171 (more...)
Company: Red Bull Distribution Company
Location: Orlando
Posted on: 01/17/2019

Sales Associate - Lodge
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Orlando
Posted on: 01/17/2019

Customer Service Representative
Description: Customer Service Representative We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the (more...)
Company: Aaron's, Inc.
Location: Orlando
Posted on: 01/17/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Lakeland RSS job feeds