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Customer Service Rep - Full Time mid shift with wknds. Macys Call Cent

Company: Macy's
Location: Clearwater
Posted on: November 15, 2018

Job Description:

A Furniture and Bedding Customer Service Representative actively listens to our customers needs and takes action to resolve issues. You'll provide service to our customers while utilizing product and policy knowledge to meet their needs. Youll also have the opportunity to earn a quarterly company incentive. Keys to Success:

  • Ability to own customer issues
  • Utilize active listening skills in order to take control and resolve
  • Adapt quickly to changing customer expectations and needs
  • Self-starter who is comfortable taking the initiative
  • Strong decision-making abilities
  • Strong analytical skills
  • Excellent communication skills
  • Ability to navigate multiple computer applications and work from a dual monitor setup Click here to obtain the full job description. If you are interested, click on the Apply Now button above to submit a job application. The job descriptions linked to this page are not all inclusive. In addition, Macy's, Inc. reserves the right to amend these job descriptions at any time. Macys, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    Keywords: Macy's, Lakeland , Customer Service Rep - Full Time mid shift with wknds. Macys Call Cent, Hospitality & Tourism , Clearwater, Florida

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