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Director of Dining Services

Company: The Estates at Carpenters
Location: Lakeland
Posted on: September 20, 2022

Job Description:

The Estates at Carpenters is a not-for-profit Continuing Care Retirement Community (CCRC) located in North Lakeland, FL! The Estates offers competitive benefits, tuition reimbursement, a retirement plan, and additional employee resources that makes us one of Polk County's Best Places to work for over 10 years!The Director of Dining Services is responsible for the overall operation of the Dining Service department in accordance with all federal, state and local regulations. The Director is also responsible for conducting employee safety, sanitation, and maintenance programs; while maintaining positive relationships with residents, guests, as well as other departments within the facility. Essential Functions Ensures that the department is in compliance with state, county, and/or local inspection standards. Demonstrates effective implementation and monitoring of departmental activities/quality controls, and participates in improving organizational performance. Consistently focuses on achieving optimal resident satisfaction. Teaches department staff the basics of food safety and sanitation as related to the storage, preservation, and preparation of various food items. Plans menus that conform to budget and/or cost requirements, equipment, time, and employee availability. Assists in creating and implementing the use of standardized recipes. Evaluates food products based on established criteria for acceptability, costs and product quality. Directs the use of facility and equipment based on criteria for safety, sanitation, and security. Ensures that systems are in place to facilitate cleaning and sanitation of kitchen and all equipment. Maintains sanitation standards. Adheres to The Estates at Carpenters' policies and procedures, including those covering privacy and security in compliance with HIPAA regulations, and codes of conduct. Maintain confidentiality and respects resident's privacy at all times in accordance with HIPAA regulations. Other Duties & Responsibilities Attends and participates in orientation, training and educational activities as required. Dresses appropriately, following appropriate dress and uniform policies and guidelines. Must be able to maintain consistent attendance as per job requirements and policies. Other duties as assigned. Qualifications and Job Requirements Bachelor's Degree in Food Service Management, Nutrition, Business Management or relevant field. Five (5) years of progressive work in food nutrition, accounting and/or customer service management. Supervision (direct reports and level of supervision) All employees employed in the Dining Services department. Additional Knowledge, Skills & Abilities Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate time. Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requirements Must successfully pass the mandated criminal background checks. Must be able to pass a pre-employment drug screen. Must be able to pass the pre-employment reference checks. Must be able to provide official grade transcripts of the education level provided on the employment application. Must be able to provide a copy of his/her own social security card for W-4 documentation. Must be able to provide applicable documentation(s) for I-9 in order to establish identity and authorization to work in the U.S COVID -19 Testing and COVID-19 Vaccine Required per CMS mandate. Job Type: Full-timePay: $60,000.00 - $80,000.00 per yearBenefits: 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurancePhysical setting: Coffee shop Fast casual restaurantSchedule: 8 hour shift Day shift Holidays Weekend availabilityWork Location: One location

Keywords: The Estates at Carpenters, Lakeland , Director of Dining Services, Hospitality & Tourism , Lakeland, Florida

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