Customer Service Position Available
Company: Sykes
Location: Bartow
Posted on: August 6, 2022
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Job Description:
**Job description**
**Financial Customer Service Representative**
We're creating an opportunity for you to learn, lead, and grow in
your career! At Sitel Group, one of the largest global providers of
customer experience (CX) products and solutions, we are hiring
multiple Financial Customer Support Representatives to support
high-volume inbound customer service projects for our
industry-leading financial services clients. *
As a trusted employer, we'll create the best match for you based on
your experience and preferences, including full time daytime and
evening shifts. After applying, you'll complete our video interview
where we'll get to know each other better. **Be sure to look for an
email from interviews@hirevue.com for your personal link.** After
you complete your interview, our team will review your application
and be in touch after 24 hours to discuss which position best
matches your skill set. Sitel Group has more than 20 years of
experience hiring for our customer support roles - our modernized
application technology benefits our customers and you!
*With your job application, you may see some communications come
from Sitel Group as well as SYKES.
**Location Requirements:** **Must reside within driving distance of
our Deland, FL. location. 1398 S Woodland Blvd, Deland, FL.**
**Required qualifications, skills and experience**
**Core Responsibilities:**
+ Handle inbound service calls and provide accurate account and
product information
+ Understand and strive to meet or exceed metrics while providing
excellent customer service
+ Drive customer satisfaction through voice, chat, and/or email
communications
+ Multitask and navigate through multiple systems
+ Read client legal disclosures verbatim
**Qualifications:**
+ You are 18+ years of age
+ You have a high school diploma or GED
+ You can pass a criminal background check
+ You are eager to advance your career with a reliable company
+ You work well with a team or independently
**Desired qualifications, skills and experience**
**Work with Us and You'll Enjoy:**
+ Hands-on, 100% paid training
+ Tuition assistance
+ Benefits including medical, dental, life, and vision insurance,
company matched 401K, and generous paid time off
**About SYKES**
**About Sitel Group:**
SYKES is now a part of Sitel Group! As a leading global provider of
customer experience (CX) products and solutions, Sitel Group
empowers brands to build strong customer relationships by creating
meaningful connections that boost brand value. Our digital or
voice-based solutions deliver a competitive edge across all
customer touchpoints. With 160,000+ global employees- working from
home or from one of our CX hubs - we securely connect best-loved
brands with their customers over 8 million times a day in 50+
languages. For over 40 years, our award-winning culture has been
dedicated to improving the employee experience.
Learn more at www.sitel.com and connect with us on Facebook,
LinkedIn and Twitter.
**EEO statement**
EOE/Veteran/Disabled
Equal Employment Opportunity & Affirmative Action
SYKES observes and supports all applicable laws and regulations
concerning equal employment opportunities - regardless of race,
color, religion, national origin, disability, gender, age, sexual
orientation, or any other protected classification.
Keywords: Sykes, Lakeland , Customer Service Position Available, Hospitality & Tourism , Bartow, Florida
Click
here to apply!
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