Health Care Navigator - South Florida Baptist Hospital

Company: BayCare Health System
Location: Plant City
Posted on: April 6, 2021

Job Description:

Title: Health Care Navigator - South Florida Baptist HospitalLocation: FL-Plant City-South Florida Baptist HospitalJob Number: 211429 BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. At South Florida Baptist Hospital, quality of service is what sets us apart. Since 1953, South Florida Baptist Hospital has been a trusted community hospital for all health and wellness needs, and was built on quality, compassionate care. A full-service, 147-bed hospital, we offer the high-tech services of an acute care hospital, but in a small, warm and friendly environment designed for personal attention and compassionate care. The Health Care Navigator is responsible for: --Providing eligibility and enrollment assistance to uninsured and underinsured individuals and families and to anyone seeking more affordable health care options. --This position requires participation in community events, travel to offsite locations to meet with individuals, and public speaking to raise awareness about health insurance coverage options. --As part of the Financial Assistance department, this position will support all efforts to assist the uninsured and underinsured patients, as well as insured patients with health care access issues; including enrollment, education, appointments, transportation and prescriptions. Required Education and Experience includes 3 years customer service, community outreach or social services related experience with High School Diploma or 1 year customer service, community outreach or social services related experience with Associates Degree. BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals and team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! Qualifications: **Certifications and Licensures** None Required **Education** RequiredHigh School or EquivalentReference summary for details OrAssociate'sReference summary for details **Experience** Required3 yearsCustomer Service Or3 yearsCommunity Outreach Or3 yearsSocial Services Related Or1 yearReference summary for details **Specific Skills** RequiredWork independently RequiredMedical terminology use and understanding RequiredCustomer service skills RequiredOrganizational skills RequiredCritical thinking skills RequiredWritten and verbal communication skills RequiredTime management skills RequiredWork a flexible schedule, including weekends, holidays and evenings RequiredSuccessfully complete and pass any required training RequiredComputer skills appropriate to position RequiredWork with a team RequiredWork with diverse personalities and interact with all levels of the organization RequiredMulti-tasking skills PreferredBilingual Schedule: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Days Shift Hours: 8:00 AM -4:30 PM Weekend Work: Occasional On Call: No Employment Status: ACTIVE FULL TIME

Keywords: BayCare Health System, Lakeland , Health Care Navigator - South Florida Baptist Hospital, Healthcare , Plant City, Florida