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General Manager

Company: Family Fun Center
Location: Lakeland
Posted on: November 10, 2019

Job Description:

Established Family Entertainment Center seeking a General Manager to inspire and motivate team members to success while maintaining a culture of fun! This person will demonstrate leadership and ensure that the operating standards are completed with excellence.
Team Members

  • Hire, train, and motivate new team members
  • Implement and maintain employee recognition and incentive programs
  • Lead management staff through effective motivation
  • Create a team environment that provides exceptional customer service
  • Implement and execute staff training programs to further develop skills
  • Create opportunities for development and advancement within the organization
  • Establish a strong community presence through partnership with community and business organizations
    Operating Standards
    • Maintain a safe, clean, and secure environment for all guests and staff
    • Continuously improve operational execution through attention to detail and adherence to operating standards
    • Provide direction to the management team and ensure all staff members perform at a consistently high level
    • Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, and upholding company standards
    • Responsible for all areas of operation including entertainment, attractions, food & beverage, and property
    • Work with owners to establish obtainable goals that the managers and staff can work towards achieving
      Business Growth
      • Assist in marketing decisions and campaigns that will help to promote the business to the community
      • Propose revenue generating ideas that will grow the overall top line
      • Find creative solutions to reduce expenses and inefficiencies
      • Create operating procedures and systems to control inventory levels reducing waste and theft
      • Schedule staff and management hours efficiently to stay within budget while allowing proper coverage to maintain the guest experience
        • Integrity and strong character - exercises good judgement in decision making
        • Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude
        • Bachelors degree preferred
        • 4+ years General Management experience in an entertainment concept, theme park or high volume restaurant.
        • Proven ability in developing team members in areas of responsibility
        • Strong communication skills; ability to write and verbally communicate in a clear and concise manner
        • Local or State regulation requirements regarding food handling
        • Professional grooming and conduct
        • Adaptability, flexibility, and general enthusiasm for the business
        • Ability to establish working relationships with all employees, management, and vendors
        • Ability to maintain and project professionalism, internally and externally, at all times
        • Holds self-accountable for high personal standards of conduct and professionalism
        • Innovative and strategic thinker
        • Computer skills - Microsoft Office (Excel, Word, PowerPoint, Point of Sale)
        • Experience with Centeredge or similar POS software a plus
        • Experience with Embed or similar card system a plus
        • General Restaurant Physical Activities - walking, talking, sitting, standing, typing, lifting, bending, stooping and carrying up to 50lbs.
          Salary: $55,000.00 to $85,000.00 /yearAdditional Compensation:---BonusesBenefits:---Retirement Plan---Paid time off

Keywords: Family Fun Center, Lakeland , General Manager, Executive , Lakeland, Florida

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