Manager, eCommerce (Sterling OMS)

Company: Walt Disney World Resort
Location: Lakeland
Posted on: June 21, 2022

Job Description:

Disney Parks, Experiences and Products is seeking a Manager, Engineering, with a passion for building world-class products and a desire to change the way the Walt Disney Company interfaces with its guests. We are a fast-moving group tasked with delivering cross-platform integrated Disney experiences that will define the interactions of children and families online and change the way our customers experience our digital and physical assets. Our group enjoys a high level of autonomy and exposure to all parts of Disney and all levels of the organization. We are consumer-obsessed and always strive to deliver the best experience for our users while driving the most value for the Walt Disney Company.Responsibilities : A Manager, Engineering within Disney Parks, Experiences and Products (DPEP) Commerce Systems Organization must manage both internal areas of responsibility as well as execute on the broader goals of the team's business partners. These areas include:

• Delivers against the goals of the Retail Technology team, specifically on the strategic priorities of the organization including execution against the operating plan objectives for Sterling Order Management System as part of supply chain portfolio and operational metrics.
• Oversees and manages engineering / developer deliverables of individual contributors. Included in this is oversight of features and functionality from a technical level as those features and functionality align with the business goals of the broader organization.
• Ensures the ongoing training and development of direct reports. This includes active mentoring on technical and process related engineering / development functions, as well as soft-skill development of their organization.
• Interacts with senior management to keep abreast of function or unit objectives. Interacts with direct reports and peers in management / customers / vendors to interpret information and improve cross-functional processes and programs. Builds and enhances key internal contacts.
• Management of and technical oversight of external vendor relationships and deliverables. Responsibilities for this task include review of external vendor contracts (deliverables, timelines, technologies used, etc.) as well as checkpoint assessments of the vendor's work quality from a technical perspective.
• Monitors functions and deliverables within the team's work product for efficiencies that align with the business goals of the group's partners. This includes both core vs. commodity discussions, but also recommending tooling for repetitive work being performed by the team that could be a self-service function.
• Collaborates with Program and Product Management functions, with respect to features, roadmaps and budgets. Escalates potential problems to direct leadership if needed for any of these tracts. Basic Qualifications :
  • BS/BA degree in Computer Science or equivalent work experience required
  • 5+ years of full software development lifecycle experience
  • 5+ years of experience with Sterling Order Management (OMS) Suite
  • 5+ years of Object-Oriented Analysis, Design, and Development experience
  • 3+ years of Software ManagementPreferred Qualifications:
    • Experience in managing eCommerce & Wholesale solutions for multi-channels Retailers
    • Experience in integrating eCommerce & Wholesale Solutions with Business Partners with various communications protocols (REST, WSDLs, Gateways, APIs, etc.)
    • Integration experience with Third Party Applications (examples: Web Services, Tax Processors, Payment Processors, Fulfillment, Address Engines).
    • Experience building use case driven software with Agile Software Development and Test Driven Development methodologiesAdditional Information : DISNEYTECHDPEPFLA

Keywords: Walt Disney World Resort, Lakeland , Manager, eCommerce (Sterling OMS), Executive , Lakeland, Florida