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Traffic Manager

Company: Ace Hardware
Location: Plant City
Posted on: January 13, 2022

Job Description:

Traffic Manager


Responsible for all normal operating procedures related to the traffic department. Manage department staff, drivers and equipment to ensure delivery routes and warehouse needs are covered.


The Traffic Manager is responsible for developing and maintaining our transportation and distribution procedures. Responsible for selection of appropriate delivery methods to minimize delivery costs, maximize delivery efficiency and customer satisfaction. Manage our existing driver fleet and look to build on an already successful and efficient traffic management program. Responsible for managing the day-to-day activities related to planning, dispatching, routing, and tracking driving fleet.


Manage all transportation and logistics for outbound shipments to customers from the retail support center, while supporting service level targets. Management and oversight of a private fleet of tractors as directed by the logisitics manager or retail suppport manager. Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services. Assist in creating budgets and handling monthly financials Set operations policies and standards, including determining safety procedures for the handling of dangerous goods. Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Assist in maintaining compliance with all federal, state and Department of Transportation (D.O.T.) rules and regulations and driver safety. Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives. Monitor spending to ensure that expenses are consistent with approved budgets. Initiate contact with various companies and negotiate rates for backhauls, etc. Promote safe work activities by conducting safety audits on tractors and trailers, attending company safety meetings, or meeting with individual staff members. Direct investigations to verify and resolve customer complaints. Monitor carrier performance and measure results. Maintain relationships with existing freight carriers and foster new contacts. Monitor transportation costs and target areas of cost savings. Coordinate with internal and external customers to ensure the traffic program is deployed effectively and meets company objectives. Responsible for selection of appropriate delivery methods to minimize delivery costs, maximize delivery efficiency and retailer satisfaction. Responsible for the safety of the department and security of people and resources, accident investigations and loss prevention. Responsible for achieving delivery goals. Maintain positive driver and staff employee relations. Other duties as assigned.


Shift hours: Varies. Typically 8-12 hours

Max lift/carry: Varies

Job Cycles: Intermittent, not rigorous

Max pull static: N/A

Step: N/A Squat: N/A Wrist: N/A Flex: N/A


  • Requires walking, bending or twisting, stooping, climbing, reaching, carrying
  • Requires face-to-face discussions with individuals or teams
  • Requires using hands to handle, control, or feel objects, tools or controls
  • Requires sitting and standing
  • Requires working indoors in controlled environmental conditions
  • Moderate noise, conditions could include odors, dusts, mists, gases or poor ventilation.
  • May require non-traditional hours.

    • Bachelor's Degree or related field or equivalent professional experience.
    • Proven management experience in a distribution/traffic role
    • Ability to analyze and logistically manage a fleet of drivers.
    • Must possess positive employee relation skills and excellent communication skills.
    • Knowledge of Department Of Transportation rules and regulations.
    • Basic knowledge of budgeting and monthly financials.
    • Excellent communication skills.
    • Strong leadership characteristics.
    • Experienced with Microsoft Office (Word, Excel)

      Note: This written "Position Description" is not intended to nor does it cover all aspects of the position title listed. It is meant to cover the basic/general essential job functions of a particular job. Each Retail Support Center may need to make revisions which specifically apply to their location.

      Management reserve the right to change job duties, including essential job functions, as it sees fit according to business necessity.

      We want to hear from you!
      When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

      Equal Opportunity Employer
      Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Associated topics: flagger, inventory, logistics, procurement, supply chain, transportation, truck, truck driver, van, warehouse

Keywords: Ace Hardware, Lakeland , Traffic Manager, Executive , Plant City, Florida

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