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Director Of Client Relations

Company: Hamilton Miller & Birthisel
Location: Lakeland
Posted on: April 8, 2021

Job Description:

Knowledge, Skills, and Abilities: --- Excellent written and verbal communication skills; ability to communicate effectively and tactfully with individuals at all levels within and outside of the firm is mandatory; --- Excellent organization skills; --- Strong attention to detail and ability to follow instructions with high degree of accuracy; --- Ability to work concurrently on a variety of projects and requests; --- Strong time management skills and sense of urgency to requests, along with the ability to work under pressure and to meet deadlines; --- Ability to anticipate problems, find solutions, and prioritize work accordingly; --- Strong editing, proofreading skills are a plus, but not required; --- Commitment to maintaining confidentiality of client, firm, and personnel information; --- Willingness to learn new technologies and processes. Required Computer Skills/Knowledge: --- Adobe Acrobat, Word, Excel, PowerPoint, and Outlook;Not Require, but a Plus: --- WordPress, Notion (online project management tool), Hootsuite, Constant Contact, Illustrator, Photoshop, and InDesign experience is a plus, but not required. Responsibilities Include (but are not limited to): --- Organize and execute the process necessary to get CE and CLE accreditation for courses the firm develops; --- Event tracking and planning;--- Research and suggest innovative and unique promotional products for the firm's use at tradeshows;--- Research and suggest items that would make good client gifts;--- Collection of and cataloging of all case wins;--- Perform onboarding tasks for new attorneys (i.e. Preparing first draft of biographies; create and distribute press release announcement and creation of attorney's vCard) --- Assist in data collection for preparing pitch materials; --- Business trip follow-up and collection of contact information for all new connections; --- Process and track sponsorship requests & deliverables; --- Update multiple cloud-based spreadsheets/databases with a variety of data/resources tracked and saved by our marketing department; --- Update online directories in which the firm is listed; --- Research prospective clients, professional organizations, and other topics as assigned; --- Organize the printing, distributing and (when needed) shipping of firm brochures, business cards, and other collateral for in-person client pitches, events and other business opportunities; --- Organizing and execute the shipment of 200+ holiday gifts; --- Follow-up with all parties involved in various marketing efforts until the information/resources needed are obtained to complete an assignment. Ensuring that communications remain tactful and polite and never assuming the ball is not in your court;

Keywords: Hamilton Miller & Birthisel, Lakeland , Director Of Client Relations, Executive , Lakeland, Florida

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