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Microsoft Cloud Infrastructure Engineer

Company: Kraft & Kennedy, Inc.
Location: Lakeland
Posted on: June 21, 2022

Job Description:

Work alongside the best minds in technology. At Kraft Kennedy you'll find yourself at the forefront of enterprise technology. Working in cross disciplinary teams, we design solutions for our clients challenges that drive business into thefuture.If you are a thoughtful person with a passion for technology and a penchant for problem-solving, you might be a good fit for our team. The Infrastructure and Enterprise Systems practice group (IES) at Kraft Kennedy provides strategic guidance, technology planning, and systems design and integration services for organizations of all sizes. Within Kraft Kennedy, the IES is responsible for all cloud and on-premises infrastructure, data center technologies, enterprise applications (e.g. messaging systems, unified communications, etc.), identity services, cloud security and compliance, and more. We are looking for an experienced technology professional with strong experience in Microsoft's cloud infrastructure, security, and collaboration technologies to provide the highest degree of service to our clients. This position can be located in New York, Florida, Virginia, DC, Massachusetts, Texas, Illinois or Connecticut. (remote)Responsibilities

  • Implement and support Microsoft cloud technologies and platforms including Exchange Online, Microsoft Intune, Microsoft Teams, Azure Information Protection, Microsoft Cloud App Security, and Defender for Office 365
  • Execute deployment and configuration of messaging and related Microsoft 365 platforms in client environments
  • Manage enterprise support requests from clients subscribing to Kraft Kennedy's enterprise managed services
  • Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy's enterprise managed services clients, when necessary
  • Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
  • Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
  • Provide on-site support, as necessaryQualifications
    • Bachelor's degree
    • 5 plus years of experience in IT
    • Excellent verbal and written communication skills
    • Very organized and detail oriented, with a high degree of accuracy and follow-up
    • Strong problem solving and technical troubleshooting skills
    • Active Directory and Azure Active Directory
    • Microsoft Exchange 2010 and higher
    • Exchange Online and hybrid coexistence with Exchange on-premises
    • Microsoft Teams
    • Microsoft advanced security platforms (e.g. Microsoft Cloud App Security, Azure Information Protection, etc.)
    • Additional Microsoft 365 products (Intune, OneDrive for Business etc.)
    • Azure Infrastructure as a Service
    • Microsoft Windows Server 2008 and higher
    • Experience with Azure MFA and Active Directory Federation Services
    • PowerShell
    • Other mobile device management solutions (AirWatch, MobileIron, etc.)
    • Experience in a technology support organization
    • MCSE and/or related technical certifications
    • Networking (Cisco, Palo Alto, Meraki, etc.)Physical Requirements:Prolonged periods of sitting at a desk and working on a computer.Periodic after hours workWhy join us?
      • Family oriented team environment with strong emphasis on work life balance
      • Medical, dental, HSA, life and long-term disability insurance
      • 401k with company match
      • Phone reimbursement
      • Holidays/vacation/sick daysKraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

Keywords: Kraft & Kennedy, Inc., Lakeland , Microsoft Cloud Infrastructure Engineer, Engineering , Lakeland, Florida

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