Front Desk Receptionist

Company: Precision Healthcare Specialists
Location: Fort Myers
Posted on: February 19, 2026

Job Description:

Job Description Job Description Description: Precision Healthcare Specialists is seeking a friendly, dependable, and organized Front Desk Receptionist to support our ENT & Allergy Specialists of Florida practice. This role is the first point of contact for patients and plays a vital role in delivering an exceptional patient experience while ensuring efficient front office operations in a busy specialty clinic. Key Responsibilities: Greet patients in a professional and compassionate manner Answer incoming calls, schedule appointments, and manage patient inquiries Check patients in and out, verify demographics, and collect required documentation Verify insurance eligibility, collect copays, and process payments Maintain accurate patient records in the electronic medical record (EMR) system Coordinate referrals, authorizations, and follow-up appointments as needed Communicate effectively with clinical staff and providers to support clinic flow Maintain a clean, organized, and HIPAA-compliant front desk area Address patient concerns and escalate issues appropriately Requirements: High school diploma or equivalent required Minimum of 1 year of front desk or medical office experience preferred Experience in ENT, allergy, or specialty medical practices a plus Knowledge of insurance verification and medical terminology preferred Strong customer service, communication, and organizational skills Ability to multitask in a fast-paced healthcare environment Proficiency with EMR systems and basic computer skills Preferred Qualifications: Bilingual (Spanish/English) a plus Experience with scheduling for specialty providers

Keywords: Precision Healthcare Specialists, Lakeland , Front Desk Receptionist, Administration, Clerical , Fort Myers, Florida