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Clerk - Office - Bealls Lakeland

Company: BEALL'S, INC
Location: Lakeland
Posted on: February 16, 2020

Job Description:

Function: To provide a friendly and satisfying customer experience, as well as complete daily Cash Office processes and procedures. -- Interaction: - Reports to the Operations Manager. - Extensive interaction with customers, associates and management team. Essential Duties and Responsibilities: - Greet and assist all customers - Deliver a consistent customer experience by gaining trust and respect with our customer using selling behaviors - Answer incoming calls and direct calls as needed - Effectively process POS transactions and returns in an efficient and friendly manner - Meets or exceeds credit and email goals - Skillfully gift wraps customer items - Handle daily opening and/or closing procedures of the Cash Office - Balance cash drawers every morning and/or evening - Prepare daily deposit for management team - Maintain security on all money-related area - Supports and implements changes needed to improve the companys efficiency - Upholds the values and integrity of the company - Works well with others to accomplish tasks, solve problems and achieve goals - Treats our product with care and respect by maintaining a clean, neat and organized store - Performs housekeeping duties including vacuuming, cleaning, dusting and polishing (mirrors, fixtures, cash wraps, displays, carpeting, or other surfaces) - All other duties as needed to support the operation of the store within Bealls guidelines and policies. Physical Demands: - Must be able to climb stairs to stockroom (if applicable) in order to replenish and maintain merchandise. - Must be able to have full body rotation/mobility; i.e., bending, stooping, twisting, reaching a minimum of 60 inches for stocking and maintaining merchandise, etc. to replenish and maintain merchandise. - Must be able to climb a 6-ft ladder for maintaining and displaying merchandise (if applicable). - Must be able to lift and carry a minimum of 20 pounds in order to unload and process merchandise. - Must be able to push and pull merchandise fixtures (minimum resistance of 20 pounds) for presentation and department changes. - Must be able to handle cleaning equipment (vacuum, broom, mop, duster, etc.) used for maintaining cleanliness. - Must have full hand usage to operate hand tools. - Required to stand on feet 95% of the day. Qualifications: - High school diploma. - Must have strong verbal communication skills, math skills and customer service skills. - Work varying hours and schedules as required, including nights, weekends, and holidays. - Demonstrates a high level of personal integrity - Works well on a team

Keywords: BEALL'S, INC, Lakeland , Clerk - Office - Bealls Lakeland, Administration, Clerical , Lakeland, Florida

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