Quality Assurance Specialist (Manual Testing)

Company: The Computer Merchant, LTD.
Location: Saint Petersburg
Posted on: May 3, 2025

Job Description:

JOB TITLE: Quality Assurance Specialist (Manual Testing)

All candidates should make sure to read the following job description and information carefully before applying.
JOB LOCATION: St. Petersburgh, FL
WAGE RANGE*: $70-75/hr.
JOB NUMBER: 36000769

REQUIRED EXPERIENCE:

Qualifications Operations and systems of assigned functional area
Basic investment concepts, practices and procedures used in the securities industry, principles of banking and finance and securities industry operations and/or financial markets and products, as required by assigned functional area
Identifying and resolving systemic and operational issues
Operating standard office equipment and using required software applications
Proficient in Excel (formulas, pivots, and v look-up)
Attend to detail while maintaining a big picture orientation
Read, comprehend and apply business-related information
Interpret and apply policies and identify and recommend changes as appropriate
Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
Communicate effectively, both orally and in writing
Work independently as well as collaboratively within a team environment
Establish and maintain effective working relationships at all levels of the organization
Degree and a minimum of two (2) years experience in operations
Any equivalent combination of education, training and/or experience approved by Human Resources
Bachelor's: Accounting, Bachelor's: Business Administration
General Experience - 7 to 12 months


JOB DESCRIPTION:

Responsibilities Under general supervision, uses knowledge and skills obtained through experience and/or training to assist with the overall review of improving operational efficiencies and assisting with special projects
May provide guidance or training of other associates for assigned area of focus
Detailed instructions and established procedures and prescribed guidelines are provided to perform a variety of tasks requiring some evaluation, originality or ingenuity in making routine decisions
Recommends solutions to moderately complex problems
Extensive contact with internal customers and external contacts is required to identify research and resolve problems
Works closely with team members to identify opportunities for improving efficiencies related to improving operational compliance
Assists in handling escalated issues in an urgent matter to mitigate potential risk of financial loss to the client and/or firm
Gathers information on error activity and reviews results with supervisor to determine root cause; implements action items based on management recommendations for avoiding future errors
Assists with the monitoring of various audit controls and functions to ensure appropriate procedures are being followed
Works with supervisor to develop reporting methods that identify progress against identified errors
Assists supervisor with identifying training needs that will improve inefficiencies
Assists supervisor with the development of training materials to address areas identified
Conducts necessary group and individual training related to improving operational compliance
Maintains records of training activities and participants to generate accurate reports
At the direction of a supervisor, works on special projects focused on increasing the effectiveness of audit functionality to ensure compliance with appropriate regulations
Assist with compiling and maintenance of reports generated involving auditing/compliance functions
Performs other duties and responsibilities as assigned
Analyzing operational processes and identifying opportunities for improvement
Provide cross-training and coaching related to those areas assigned to
Learn and apply complex financial regulations to daily functions
Partner with other functional areas to accomplish objectives
Serve as a role model and lead others in providing a high level of customer service



Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Keywords: The Computer Merchant, LTD., Lakeland , Quality Assurance Specialist (Manual Testing), Accounting, Auditing , Saint Petersburg, Florida